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TEKsystems OCM Services can help your organization through any type of change: technology, process, role or organizational.
Having an OCM approach in place can help ease the stress and discomfort individuals experience during change; and by assisting an employee’s transition, OCM can also increase the organization’s rate of adoption.
Our services include:
When enacting change within your organization, it is imperative to have an accurate understanding of where you are and define where you want to be. Our Assessment and Consulting Services will help you gauge your organization’s OCM maturity and determine where you want to be as an IT organization in terms of OCM. We develop OCM strategies that include strategic organizational alignment, communication, executive and leader alignment, and recommendations to improve employee awareness and adoption.
Our Implementation and Enablement services focus on the four pillars of OCM: organizational alignment, communication, training, and leadership involvement and stakeholder engagement. Services may include development and execution of communications, development and delivery of training content, and an ongoing investment in developing internal competency and maturation. Our services are tailored to meet your specific business objectives.
Through our Maintenance/Sustainment Services and CSIP we ensure that all changes comply with business and governance requirements, provide contingency plans to manage the level of resistance during and after an implementation, and improve the consistency and quality of the implementation process for new or changed services. These services may include reinforcement of key messages, realignment of leaders and sponsors and additional training opportunities. We also help build maturity around your organization’s capacity to change by building leadership and establishing processes.