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Best Practices of IT Project Management

Course Code



5 Days

This course provides a comprehensive overview of the skills, knowledge and tools needed to effectively manage projects with an opportunity to gain valuable project management experience in a realistic case study environment. Special emphasis is placed on the unique challenges of information technology projects. Participants will become familiar with all nine areas of a guide to the project management body of knowledge (PMBOK guide) established by the project management institute as the industry standard for project management instruction. Participants also will learn to build and use key project management documents. This course incorporates the use of a personal computer for each work group.
This course is designed for newly appointed project managers or those with limited experience, technology professionals who desire a career in project management or functional managers who support technology project managers. Project teams about to begin a systems integration project also will find this course useful.

Upon completion of this course, participants will be able to:

  • Apply project management processes and techniques to technology projects
  • Identify the critical phases of managing a successful technology project
  • Understand and apply sound techniques for planning, estimating, tracking and controlling projects
  • Lead the successful launch of new projects through development of clear project definitions and established change control
  • Facilitate a breakdown of the work to be done and to build a meaningful project schedule
  • Identify project roles and build realistic estimates
  • Recognize potential risks and develop mitigation plans
  • Monitor and control tasks to keep the project on schedule
  • Track project progress by identifying project variances and taking corrective actions
  • Communicate effectively with the team and with stakeholders
  • Anticipate and manage the special challenges of technology projects.
  • Identify and record project successes and challenges for future teams
  • Deal with real-world constraints and dynamics in a project environment
  • Apply these practices in realistic case studies

The Benefits of a Structured Approach
The difference a discipline makes
The five process groups of project management
The nine knowledge areas of project management
The Role of the Project Manager
Project Management skills
Leadership vs. Management

Product Development Life Cycle Strategies
Types of strategies
Evolving strategies
Product development and project management

Setting the Stage
The Case Study setup

Starting Your Technology Projects on the Right Foot
Building a useful charter
Getting key stakeholders involved

Getting Clear Project Definition
Project versus product requirements
Different types of requirements
Effective techniques for collecting requirements
Defining a change management process

Managing Risks in Technology Projects
Identifying the elements of risk
Analyzing risk events
Developing risk response plans
Controlling risks

Developing an Effective Schedule
Building a network diagram
Identifying different types of activity relationships
Planning resource assignments
Building the schedule

Completing the Project Plan
Completing the communications plan
Developing a procurement plan
Managing quality from the start

Executing and controlling the project plan
Typical problems of execution
Monitoring technique
Communication challenges
Earned value analysis

Closing the project
Identify elements of project closure
Ensure contract requirements are finalized
Document project acceptance

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