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Taking Flight with AWS Cloud

A Story of Owning Change

Leading airline streamlines baggage data and reaches new heights with AWS cloud.

Millions saved on baggage re-routing expenses

Functionality became exponentially faster from quarterly to weekly production releases

Bags on an airport baggage claim conveyer belt

Owning Change in Transportation

As a leading global airline, our customer wanted to reimagine the baggage experience for their passengers, and they knew right where to focus: the merged baggage tracking platform. They envisioned seamless integration for their end users by shifting to the modern compute platform, Amazon Web Services (AWS) cloud. Tacking on a greenfield, or freshly developed, application using microservices design and architecture would be the embodiment of travel made easy.

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The Challenge: Taking Off Without Delays

Seeking a Cloud Solution with Faster Processing Speed

Our customer operates 4,500 flights per day—keeping passengers connected to their baggage while simultaneously delivering a pleasant passenger experience is a big undertaking. They needed an agile, scalable cloud solution to handle large amounts of complex heterogeneous data supported by an on-demand platform.

They wanted to scale with minimal downtime and avoid impact on their bottom line due to misrouted bags or dissatisfied passengers. They looked for a partner who could nail the landing. Enter TEKsystems.

Our Solution: More Legroom for Data

Integrating AWS Cloud and Microservices for Faster Data

As an AWS Partner, TEKsystems brought the experience and expertise to guide our customer to their destination. Leveraging our application modernization capabilities, we applied a cloud-native approach, featuring microservice architecture and modern technology stack. This approach led us to develop multiple microservices to run at scale and in parallel, processing tens of thousands of events per second.

We advanced their cloud-based architecture by refactoring, rewriting and integrating various baggage operation systems and establishing an automated CI/CD pipeline design that enabled faster time to market.

We used our AMPGSTM Microservices Accelerator Framework that provided a microservices factory model to accelerate development. This framework decreased the development time from months to weeks. Together, we established an approach to release applications with built-in security, quality and agility. We created a roadmap by identifying ways to make the platform more resilient. The results? Lower costs and defects for our customer. Reliable baggage claim for passengers.

Powerful Partnership: A Runway to Modernization

Delivering Data Agility in Baggage Claim

As a global airline, our customer invests in regularly optimizing their approach and rewiring their applications with new strategies and technologies. Their passenger-centric mindset and desire to modernize their enterprise IT makes them stand out from the rest. That desire fueled our collaboration to create a platform that could deliver better, faster results.

Focused on the horizon, we continued to work with them to streamline and automate through best practices and tooling. Incrementally, we took what we learned and applied the feedback we received along the way to consistently improve delivery and help mature the global airline’s processes. An itinerary of efficiency, scalability and long-term growth.

An airplane terminal with a light flashing across

Real-World Results

When it comes to efficient, cost-effective solutions and support, we’re ready for takeoff. Building a strong framework, applications and delivery pipelines into the airline’s baggage claim system expanded their capabilities, accelerating their operations into high speed. The new pipeline factory design enables weekly production releases, delivering new functionality exponentially faster. Our customer now saves millions of dollars per year by averting baggage re-routing expenses.

TEKsystems has proven how upgrading legacy applications and platforms can contribute to business growth, enabling our customer to soar above the competition. Optimizing the AWS cloud platform saved time and money, resulting in happier passengers. Value has arrived.

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