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Business Process Courses

Managing Projects With Microsoft Project Professional 2010

This course provides participants with training on how to use Microsoft Project Professional to successfully create, track, manage, and modify project schedules and resource pools. Participants will be introduced to industry best practices, tips and tricks for working with MS Project Professional. Our hands?on training is extremely practical and gives participants confidence to work with this very powerful, but often misunderstood and poorly used, project management tool.

Facilitating Effective Meetings For Productive Outcomes

Meetings can be absolutely dreadful, and a dreadful waste of time and money. However, a well-planned and well-facilitated meeting can lead to extremely productive outcomes! Meetings are a valuable tool that, used correctly, can bring great value to organizations of all types. This workshop ensures that all of your meetings lead to better results. Tools and techniques from this workshop are applicable in face-to-face and virtual settings. Participants not only learn how to plan and conduct status meetings, decision-making meetings, problem-solving meetings, and product-producing meetings, but they practice those skills throughout the entire workshop. They then demonstrate a comprehensive mastery of those skills in the final exercise.

Making Distributed Teams Work

Many organizations don’t realize that working in a virtual environment is different than working in one that is collocated. There are special skills required and unique circumstances that should be addressed. This workshop provides attendees with practical methods to meet those challenges. Participants will learn the characteristics of a successful remote team member along with the skills required to lead virtual teams. Much time will be spent working with unique situations that are problematic in a distributed environment but maybe not so much in the traditional. Building virtual team processes, selecting appropriate technologies, facilitating team sessions and designing a communications plan that meets the needs of the team are all part of this highly interactive session. Regional communication preferences and stages of cultural adjustment are presented.

Introduction To Requirement Gathering For Mobile Applications

This course is an introduction to management of requirements in mobile projects. It starts by introducing the concepts and ideal for someone who is going to be involved in the requirements management phase of a software project. Hands on exercises allow the participants to apply the principles learned throughout the course.

Effectively Managing Offshore Resources

This “horizontal” workshop provides a context and framework around which complementary sets of knowledge and skills can be leveraged and applied to offshore outsourcing of work. This practical workshop focuses on teams that interact with offshore resources as it pertains to management, technical interactions and monitoring. Participants will move beyond the basics to apply more sophisticated techniques. Hints and tips for bridging cultural differences, organizing the work and fostering effective work relationships are addressed in this interactive workshop.

Advanced Microsoft Project 2013

This course teaches advanced techniques used to build, optimize and manage a working project schedule using Microsoft Project. Learn to edit and organize projects, assign resources to tasks, manage and modify project schedules, and use Project Pro views to effectively communicate information about your project. A hands-on training will be provided where participants gain tactical experience while building a project schedule, or working with the schedule of their choosing during the training.

A Focus on Risk Management

This one-day workshop provides the participant with both concepts and practice in all six processes of Project Risk Management as defined by the Project Management Institute (PMI): Planning for Risk Management Identifying Risks Performing Qualitative Risk Analysis Performing Quantitative Risk Analysis Planning Risk Responses Monitoring and Controlling Risks Emphasis is on engaging each participant in hands-on exercises and thought-provoking discussion. The overall workshop objective is that each participant will leave the classroom at the completion of the workshop with skills he or she can immediately apply to their own projects. All topics are led by a PMP-certified instructor, supported with a PowerPoint presentation, and employ a case study exercise that encourages practical application. Participant guides are provided for each attendee that include modules, exercises, and risk management templates.

Developing A Business Case

Participants define a real life business need using a structured problem or opportunity statement and conduct a cost-benefit analysis using typical financial metrics such as Return on Investment (ROI), Net Present Value (NPV) and payback period. Solution options are invented and risks assessed. Total Cost of Ownership (TCO) is considered. Teams justify the investment required to deliver their proposed solution by presenting to a governance board for funding. The focus is on the proposed business value of the solution. A business case template and sample is provided.

CBAP CCBA Exam Prep Workshop

This workshop prepares participants to sit for the CBAP® Exam and/or the CCBA® Exam administered by the International Institute for Business Analysis (IIBA®). The workshop provides 28 classroom hours, thus meeting the 21 classroom contact hours required for the exam application. In the workshop, a CBAP-certified instructor will lead participants through lectures, individual and group activities, and practice exams. The classroom format encourages questions, discussions, and dialogue that will assist each participant in mastering concepts for the exam. Participants are not required to have already applied for the exam through the IIBA® website. They will be led through the application process and are expected to complete the application process by the end of class. The class will conclude with participants taking a full exam simulating the test taking experience as closely as possible. Each participant will receive a study guide, and other materials to supplement study methods. Note: Participants create their own flash cards with provided materials since writing definitions is proven to enhance memory. Although not reflected in the time and event outline below, the facilitator will "quiz" the participants on terminology throughout the workshop in a game-like approach.

Best Practices Of It Project Management

This course provides a comprehensive overview of the skills, knowledge and tools needed to effectively manage projects with an opportunity to gain valuable project management experience in a realistic case study environment. Special emphasis is placed on the unique challenges of information technology projects. Participants will become familiar with all nine areas of a guide to the project management body of knowledge (PMBOK guide) established by the project management institute as the industry standard for project management instruction. Participants also will learn to build and use key project management documents. This course incorporates the use of a personal computer for each work group.