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Upon completion of this course, participants will be able to:
A look at the past
Four critical process skills
Great and poor decisions
The introduction sets the stage for understanding by looking at the process of decision making, critical skills that are needed, and past decisions --both good and bad.
It’s About Time
Decisions and time
Culture and time
The Implementation gap
Time consequences and solutions
How long it takes to make decisions profoundly affects the decision quality. This section explores the effect of time on the decision process, consequences of too much time, and what we can do about it.
Problems vs. Decisions
Difference between problems and decisions
Team vs. individual decisions
This brief section looks at the difference between problems and decisions, the issue of conflict in the process, and advantages of team and individual decision making.
How Personalities Affect Decision Making
Blake and Mouton
Myers Briggs Type Indicator
Personalities play a critical role in the decision-making and problems solving process. In addition, the better we know ourselves, the more effective we can be. This sections explores two common personality measures and how they can help improve the decision making process.
Problem Solving & Decision Making Models
Integrating the Z-factor
The seven-step model
Seven-step tools and techniques
This section presents a seven-step model for both problem solving and decision-making. Each step includes various tools and techniques that can be used. Participants experiences activities to enhance their understanding.
Common Pitfalls and Tips for Success
Conclusion and summary