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Upon completion of this course, participants will be able to:
In this introductory section, participants identify the differences between a coach and a judge. Through this activity, they begin to examine characteristics, roles and responsibilities of a coach. Additionally, participants gain an understanding of how to stimulate one’s discretionary effort.
Types of Coaching
Participants identify different types of coaching. However, the coaching principles are pertinent to all types of coaching.
Participants take a short coaching inventory that helps identify their strengths and areas that need improvement.
In this section, participants gain an understanding of motivation and how to create a motivating environment.
The Five Step Coaching Process
This section focuses on a five-step process coaches can utilize to enhance the coaching process. Specific coaching skills are presented. Participants practice these skills via role-play, video and group discussions.
Step I: Opening the Meeting
Step II: Exploring
Step III: Handling defensive behavior
Step IV: Create action plans
Step V: Close the meeting
Summary and Conclusion