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CCNA Cloud II: Exam 210-455

Course Code



5 Days

Due to the pace and duration of this course, ideal candidates operate in medium to large computing environment:

  • They have a minimum of one-year experience working in a LAN/WAN environment.
  • They have passed the Network+ course and certification exam and/or possess this knowledge.
Participants in this course will help develop the skills to provide entry-level provisioning and support of Cisco cloud and inter-cloud solutions. Many companies are embracing the Cloud to help them to be more agile, flexible, and effective at delivering better business outcomes. The CCNA Cloud certification is a job role focused certification and training program that helps Cloud engineers, Cloud Administrators, and Network Engineers to develop, advance, and validate their cloud skill set, and enables them to help their IT organization meet changing business demands from technology transitions. With a CCNA Cloud certification, you will obtain the skills to perform entry-level provisioning and support of Cisco cloud solutions. Learn from the only company that has an end-to-end Cloud and Intercloud story.
This course is designed for all IT personnel who meet the prerequisites.

In this course, participants will:

  • Define the cloud and Software Defined Network (SDN) and cloud computing
  • Understand applications and Cloud: Traditional, Virtualized, and Cloud-Native Applications
  • Understand IT Operations, Past, Present, and Future: Waterfall, Lean, and Agile
  • Understand the Ten Cisco Domains and describe Cloud Automation and Orchestration Suites
  • Introducing UCS Director, Orchestration with UCS Director, and UCS Director Bare metal Agent
  • Introduce Prime Service Catalog, Prime Service Catalog Concepts and Components
  • Navigate the End-User Storefront, Stack Designer, and Heat Orchestration
  • Understand How Automation and Orchestration Relates to Infrastructure
  • Differentiate between Physical Switching, Nexus Series Switches, and Virtual Switching
  • Understand Virtual Application Cloud Segmentation (VACS) and Intercloud Fabric
  • Manage and configure Users and Groups, Prime Service Catalog, and UCS Director
  • Understand VM Virtualization in Cisco ONE Enterprise Cloud Suite
  • Add a Virtual Hypervisor to UCS Director, Install PowerShell Agent
  • Automate Cloud Infrastructure and Workflows on VMs with UCS Director
  • Describe UCS Director Policies, Pools, and Virtual Data Centers IP, Subnet, and VLAN Pools
  • UCS Director Orchestration, Extend Orchestration, and UCS Director Service Requests
  • Build a Service Catalog and User Portal and Deploy Virtual Application Containers
  • Understand UCS Director Application Containers and Types of Application Containers
  • Understand UCS Chargeback, Billing, and Reporting
  • Understand Cloud Performance and Capacity Management in UCS Central and UCS Director
  • Configure Serviceability Options: Syslog, NTP, DNS, DHCP, and SMTP
  • Monitor and Maintain the Health of Your Cloud

Part I Cloud Admin Fundamentals
Module 1: An Introduction to Cloud

What Is Cloud?
History of Cloud

  • Mainframe Computing
  • The Rise of the Virtual Machine
  • Virtual Private Network
  • Application Service Providers
  • Amazon Web Services
  • Cloud Computing Today

NIST Definition

  • Essential Characteristics
  • Service Models
  • Deployment Models

SDN and Cloud

  • An SDN Definition
  • The Challenges SDN Solves
  • SDN Is a Cloud Enabler

Applications and Cloud

  • Traditional Applications
  • Virtualized Applications
  • Cloud-Native Applications

Module 2: Cloud – A New Operations Model for IT
IT Operations, Past, Present, and Future

  • Waterfall
  • Lean
  • Agile
  • IT as a Broker of Services

The Rise of DevOps
Service Catalog
Self-Service Portal

Module 3: Cloud Operation Journey
Embracing Cloud

  • Shadow IT
  • The Journey Starts Here

Cisco Domain Ten

  • Domain 1: Unified Infrastructure
  • Domain 2: Abstraction and Virtualization
  • Domain 3: Automation and Orchestration
  • Domain 4: User Portal (Self-Service Portal)
  • Domain 5: Service Catalog
  • Domain 6: Financials
  • Domain 7: Platform and Data
  • Domain 8: Applications and Analytics
  • Domain 9: Security and Compliance
  • Domain 10: Organization, Governance, and Operations

Part II Cloud Technologies
Module 4: Cisco Cloud Automation/Orchestration Suites

Cisco Cloud Solutions 66

  • Automated Service Delivery and Cisco ONE Enterprise Cloud Suite
  • Cisco Intelligent Automation for Cloud and Cisco OpenStack Solutions

Introducing UCS Director

  • UCS Director Architecture and How UCS Director Works
  • Installation Components of UCS Director and Multinode Deployment
  • UCS Director Self-Service Portal

Orchestration with UCS Director

  • UCS Director Orchestrator, Workflow Designer, and Building a Workflow and Triggers
  • Activities and Validating Workflow and Approvals and Rollback

UCS Director Baremetal Agent

  • How BMA Works

Module 5: Cisco Prime Service Catalog
Introducing Prime Service Catalog

  • Managing Requests for IT Services
  • On-Demand Service Delivery

Prime Service Catalog Concepts and Components

  • End-User Storefront, Stack Designer, Portal Designer, and Service Designer
  • UCS Director, RabbitMQ, Puppet, and Intercloud Fabric for Business

Navigating the End-User Storefront

  • Logging In and Locating Services
  • Browsing for Services and Searching for Services
  • Service Overview, Ordering a Service, and Viewing Order Status Details

Stack Designer

  • Stack Designer Templates
  • Configuring an Application Template with Stack Designer

Heat Orchestration

Module 6 Cisco Cloud Infrastructure
How Automation and Orchestration Relates to Infrastructure
Physical Switching

  • Nexus Series Switches
    • The Nexus 2000 Series Fabric Extenders
    • Cisco Nexus 3000, 4000, 5000, 6000, 7000, and 9000 Series Switches
    • Cisco Cloud Programmability of Nexus Switches
  • Introduction to Application Centric Infrastructure and Infrastructure Automation and UCS Director

Virtual Switching

  • Virtual Switching Overview and Nexus 1000V
  • AVS Architecture and Components

Virtual Application Cloud Segmentation (VACS)

  • VACS Containers and VACS 3-Tier Internal Container Template
  • VACS 3-Tier External Container Template
  • Building a VACS Container with Gateway of Choice

Intercloud Fabric

  • Why Hybrid and How It Works
  • Intercloud Fabric for Business and Intercloud Fabric for Providers
  • Secure Network Extender and Secure Network Extension to the Public Cloud

Part III Cloud Administration and Operations
Module 7: Managing Users and Groups

Overview of Users and Groups

  • Prime Service Catalog (Managing Connections Between Prime Service Catalog)
  • UCS Director
    • Local Users in UCS Director
    • Local Groups in UCS Director
    • LDAP Integration for UCS Director

Default Roles in UCS Director
Configuring a New User with a Single Role

Module 8 Virtual Machine Management
Understanding VM Virtualization in Cisco ONE Enterprise Cloud Suite
Overview of End-User VM Operations in UCS Director

  • Adding a Virtual Hypervisor to UCS Director
  • Installing PowerShell Agent
  • Standard VM Operations
  • Advanced or Custom VM Operations
  • Setting VM Options for End-User Selection

Understanding Common Administrative Workflows on VMs in UCS Director
Prime Service Catalog VM Integration

  • Linking UCS Director and Prime Service Catalog
  • Exploring “My Stuff”
  • Taking VM Actions in Prime Service Catalog

Module 9: Automating Cloud Infrastructure with UCS Director
UCS Director Policies, Pools, and Virtual Data Centers

  • Virtual Data Center and Policies
    • System Policy
    • Computing Policy
    • Network Policy
    • Storage Policy
    • Cost Model
    • Action Policies
    • vDC Categories
  • IP, Subnet, and VLAN Network Pools
    • Static IP Pool Policy
    • IP Subnet Pool Policy
    • VLAN Pool Policy
    • Physical Infrastructure Policies (UCS Policies)

UCS Director Orchestration

  • Workflows
    • Workflow Properties
    • Workflow Designer
    • Workflow Creation Walkthrough
  • Extending Orchestration
    • Cloupia Script and Cisco Community
    • Custom Tasks, Custom Approval Task, and Custom Workflow Input

UCS Director Service Requests

  • Service Request Actions
  • Reservations

Module 10: Building a Service Catalog and User Portal with UCS Director
UCS Director Catalogs

  • Standard Catalog and Advanced Catalog
  • Service Container Catalog and VDI Catalog

Prime Service Catalog Fundamentals

  • The Showcase
  • Categories
  • Services

Connecting and Importing to Prime Service Catalog
Customizing Auto-Created Services
Ordering a Service with Prime Service Catalog

  • Finding Services and Their Details
  • Placing an Order

Checking and Monitoring Status of an Order

  • End-User Order Management in Prime Service Catalog
  • Administrator Service Request Management in UCS Director

Accessing and Managing New Resources

  • Managing “My Stuff” Within Prime Service Catalog
  • Using the UCS Director End-User Portal

Module 11: Deploying Virtual Application Containers
Understanding UCS Director Application Containers
Types of Application Containers

  • Fenced Virtual Container
  • VACS Container

Container Template Setup
Fenced Virtual Containers
VACS Containers
Creating Container Catalogs
Managing Deployed Containers
APIC Containers

Module 12 Chargeback, Billing, and Reporting
UCS Director Reporting

  • Cloud Infrastructure Reports (Physical Infrastructure and Virtual Infrastructure)
  • CloudSense Analytics

UCS Director Chargeback

  • Cost Models
  • Chargeback Reports
  • Budget PolicyExporting Metering Data for External Integration

Part IV Cloud Management, Monitoring, and Reporting
Module 13: Cloud Performance and Capacity Management

Performance Management in UCS Manager

  • Monitoring Hosts/Blades
  • Monitoring Infrastructure

Performance/Capacity Management in UCS Central

  • Seeing Available Host Capacity
  • Statistics and Reporting

Capacity Management in UCS Director

  • Dashboard Statistics
  • CloudSense Reporting

Performance Management in UCS Performance Manager

  • Dashboard
  • Dashboard Topology
  • Monitoring Infrastructure
  • Application Groups
  • Available Reports in UCS Performance Manager
    • Cisco UCS Capacity Reports
    • Cisco UCS Reports
    • Enterprise Reports
    • Performance Reports

Configuring Serviceability Options

  • Syslog
  • Network Time Protocol
  • Domain Name Service
  • Dynamic Host Configuration Protocol
  • Simple Mail Transfer Protocol

Module 14: Monitoring and Maintaining the Health of Your Cloud
UCS Director Dashboards

  • Dashboard Widgets
  • Infrastructure Summary Dashboards
  • System Dashboard

Fault Severities and States
Cloud Monitoring

  • Infrastructure Event and Fault Monitoring
  • Performance Monitoring
  • Service Request Monitoring

Visibility and Troubleshooting Through Logs

  • UCS Director Logs
  • Prime Service Catalog Logs

Backing Up the Cloud

  • Backups in UCS Director
  • Backups in Prime Service Catalog
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