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The Five Behaviors of a Cohesive Team™

Course Code

AG94, AG95, or AG96


1 Day or 3 Days

Complete the assessment (3 parts: Everything DiSC or All Types™, team survey and team culture).

Recommended pre-reading: The 5 Dysfunctions of a Team by Patrick Lencioni

The Five Behaviors of a Cohesive Team™ is a unique learning experience that prepares individuals for success in teams. The New York Times best-selling author Patrick Lencioni and the power of industry-leading workplace assessment tools come together in a breakthrough program proven to deliver business results. Through the use of activity, video review, and discussion, an intact team is led through the powerful The Five Behaviors of a Cohesive Team model, learning and practicing the behaviors that will make the team more cohesive and improve its performance.

The program helps teams understand how they score on the key components of the Five Behaviors Model: Trust, Conflict, Commitment, Accountability and Results. Individual team members will learn about their own personality style and the styles of their team members – based on the Everything DiSC®
or All Types™ model – and how their style contributes to the team’s overall success.
Any intact team.

In this course, participants will:

  • Learn The Five Behaviors of a Cohesive Team model
  • Understand where the team stands on each of the five behaviors
  • Identify what is lacking and what needs to be done moving forward to build trust
  • Explore how the team currently engages in conflict
  • Explore how team members’ DiSC® styles or All Types™ code affect their conflict behaviors
  • Learn about healthy, productive conflict
  • Establish clarity around the team’s priorities
  • Determine behaviors that hinder and help buy-in
  • Improved ability to give and receive feedback
  • Identify behaviors that will increase the likelihood of team members holding one another accountable
  • Determine key distractions that prevent team members from achieving team results
Module 1: Introduction
Model Overview
Quick Assessment
Initial Review of Assessment Results

Module 2: Building Trust
Everything DiSC or Type Codes and what they mean to Trust
Trust Building Behaviors

Module 3: Mastering Conflict
The Conflict Continuum
Personality Style Impact on Conflict Behaviors
Healthy and Unhealthy Conflict Behaviors
Develop your own Norms for Acceptable Behavior during Conflict

Module 4: Achieving Commitment
Clarity and Buy-in
Enablers and Obstacles

Module 5: Embracing Accountability
Improved Feedback
Behaviors to Improve Team Accountability

Module 6: Focusing on Results
Impact of Avoiding Accountability
Common Distractions that Prevent Collective Results

Module 7: Wrap-Up
Key Insights
Key Commitments
Next Steps
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