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Agile Coaching Certified Professional

Course Code



3 Days

  • Three or more days training in Agile methods or equivalent knowledge
  • Six months to a year experience using Agile
  • Additional training on facilitation and facilitating Agile practices is a plus
This course provides a deep dive into the mindset, skills, and responsibilities of an Agile coach. Upon completion of this course, you will be able to apply your learned knowledge of coaching terms, responsibilities, and skills to enhance the performance of your teams. Through exercises, role plays, and discussions, you will practice the skills presented in this course.

Upon successful completion of the Agile Coaching – Certified Professional course, participants will receive the ICAgile Certified Professional in Agile Coaching (ICP-ACC) designation. Participants will be assessed based on attendance, participation and knowledge.
This course is designed for people who have experience with Agile and want to become an Agile coach. Some roles include: Project Managers, Scrum Masters, Iteration Managers, Product Owners, and Analysts.

In this course, participants will:

  • Identify the characteristics and mindset of an Agile coach
  • Read the personality combinations in a Team
  • Identify key differences between teaching, facilitating, mentoring, and counseling
  • Choose the right coaching role and switch between roles as dictated by the situation
  • Facilitate neutral meetings and help the Team facilitate meetings
  • Teach an Agile concept or ceremony to a Team
  • Provide mentoring advice on a specific situation to an individual or Team
  • Hold a counseling session with an individual
  • Navigate conflict on a Team
  • Discuss the stages of the Coaching Engagement Lifecycle

The Agile Coach and the Team
What is an Agile coach?
The Agile coaching mindset
The three Cs of coaching
Observing the Team
When to engage
Working with a Team
Shu Ha Ri

What is facilitation?
Building consensus
Facilitation core competencies
Facilitate a meeting
Facilitate an Agile Team

  • Agile meetings and ceremonies
  • A coach’s approach to Agile meetings
  • Evaluate facilitation scenarios

Tips for facilitating specific Agile meetings and ceremonies

What is a teacher?
What do they need to do?
Learning styles
Bloom’s Taxonomy
Evaluate teaching scenarios
Teaching tools
Characteristics of a good Agile teacher
Teach an Agile method or ceremony

What is a mentor?
Mentor the Scrum Master, Product Owner, Manager, and Sponsor/Stakeholder
Evaluate mentoring scenarios
Characteristics of a good Agile mentor
Hold a mentoring session

What is a counselor?
Powerful questions
The counseling conversation
Evaluate counseling scenarios
Characteristics of a good Agile counselor
Conduct a Coaching Conversation

Putting it All Together
Chose the right role
Characteristics of a good Agile coach
Evaluate your strengths
Conduct a coaching conversation
Failure and success modes

The Coaching Engagement Lifecycle
Preparing for the engagement
Starting the engagement

  • Learn about the Team
  • Assessment approaches

During the engagement

  • Handling conflict
  • Monitoring the Team

Wrapping up the engagement
After the engagement

Coaching Alliances and Context
Developing self
Developing Teams

  • Coaching Teams into performing through shared leadership
  • Propelled by a shared purpose
  • Create a Team vision

Team geographies

  • Face to face
  • Distributed

Internal vs. external coaches
Engaging Leadership

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