Hosted by GovExec, the Modernizing the Citizen Experience webcast offers insights into how state and local government HHS agencies use CCAI to boost customer and employee experiences.
Watch to:
Hear firsthand from Susan Kellogg, Deputy Chief Information Officer, State of North Carolina, on why modernizing the citizen experience is so important
Learn how conversational AI is changing to help improve the citizen and employee experiences
Discover the benefits and risks of implementing conversational AI and how it affects positive citizen outcomes
Hear how Google and TEKsystems partner together to help solve states’ department of health and human services conversational AI needs
Contact our experts:
Ramesh Koovelimadhom Associate Director,
Conversational AI Leader at TEKsystems Global Services
Tim Heid National Account Director,
SLED, HHS at TEKsystems