Modernizing the Citizen Experience
June 15, 2022
This webinar was recorded June 1, 2022
Hosted by GovExec, the Modernizing the Citizen Experience webcast offers insights into how state and local government HHS agencies use CCAI to boost customer and employee experiences.
Watch to:
- Hear firsthand from Susan Kellogg, Deputy Chief Information Officer, State of North Carolina, on why modernizing the citizen experience is so important
- Learn how conversational AI is changing to help improve the citizen and employee experiences
- Discover the benefits and risks of implementing conversational AI and how it affects positive citizen outcomes
- Hear how Google and TEKsystems partner together to help solve states’ department of health and human services conversational AI needs
Contact our experts:
Ramesh Koovelimadhom
Associate Director,
Conversational AI Leader at TEKsystems Global Services
Tim Heid
National Account Director,
SLED, HHS at TEKsystems