Enterprises must consider agency, accountability and access during their AI implementation journeys.
August 20, 2025 | By Ramesh Koovelimadhom
The enterprise ecosystem sits at a critical inflection point. The transition from basic automation to autonomous, agentic artificial intelligence is not simply a step change but a profound transformation in the very nature of digital work.
As organizations invest in enterprise AI agents—digital actors capable of perception, deliberation and independent action—they encounter the “permission paradox.” Every permission and piece of access that empowers an agent also multiplies exposure, risk and accountability in ways that legacy models may not be well-equipped to govern.
From Automation to Agency: The Rise of Goal-Driven AI
Bound by scripts and static workflows, traditional automation such as robotic process automation (RPA) represents a distinct paradigm. Presented with high-level objectives, autonomous AI uses advanced reasoning to orchestrate complex workflows, dynamically access tools and continually refine their strategies, often with limited human intervention.
For instance, an enterprise AI agent can now independently coordinate calendars, draft and send communications, and update records based on understanding context, intent and outcome.
This newfound agency is double-edged. On the one hand, it has the potential to exponentially increase productivity and create new forms of value. On the other, it raises the stakes for security, privacy and compliance by blurring the line between human and digital operators, exposing organizations to novel legal, regulatory and system-level risks.
Inherited Identity: Expanding the Attack Surface
Unlike static software or service accounts, these agents inherit the privileges—and effectively the identities—of the human users who authorize them, often through mechanisms like OAuth. When granted permissions, agents become digital proxies. Every inbox, calendar or data store they touch turns into a potential point of compromise.
The Midnight Blizzard attack on Microsoft in 2024, enabled by a dormant, over-permissioned OAuth application, is a direct analogue for the new breed of risks posed by AI agents. Excessive privilege is not just a potential vulnerability; it is a systemic threat vector.
Regulatory Blind Spots, Legal Liability
Significant legal and compliance challenges add to these direct agentic AI risks. Established regulatory frameworks—such as GDPR and HIPAA—stress principles like data minimization and purpose limitation, which autonomous agents may challenge by nature.
Even more pressing, recent legal precedents have established that organizations are responsible for the actions and outputs of their AI agents, even when those outputs originate from erroneous or “hallucinated” reasoning. The courts are clear: An AI agent’s mistake is your mistake.
Parallel Lessons: IoT and the Software Supply Chain
Threats introduced by AI agents are not without precedent. In the consumer Internet of Things (IoT), lax controls and a rush to connectivity created widespread breaches and botnet formation, as vividly illustrated by the Mirai incident.
In the enterprise sphere, catastrophic supply chain breaches like SolarWinds and MOVEit demonstrate just how wide and deep third-party risk can run when over-privileged, interconnected systems are not properly governed.
With their broad, persistent access, today’s enterprise AI agents are poised to replicate, if not amplify, these failures if organizations repeat mistakes of the past.
The Anatomy of Agentic Risk
Agent threats present distinctive challenges as they encompass manipulation of inputs and interfaces—such as through prompt injection or DOM attacks—the misuse or exposure of sensitive information, as well as the systemic propagation of vulnerabilities within coordinated, multi-agent workflows.
Machine speed and scale can dramatically increase harm, impacting the confidentiality, integrity and availability of data.
Strategic Imperatives: Building a Framework for Resilient Agentic Systems
To harness the transformative potential of AI agents and mitigate associated risks, organizations should transition from informal adoption to establishing a structured, multi-layered strategy for governance and oversight.
This framework must encompass architectural design, operational oversight and formal governance policies, treating agents as active participants in the enterprise ecosystem.
1. Architectural Guardrails: Engineering for Trust
Agentic AI requires a secure architectural foundation. Design systems to assume agents may fail or become compromised, not trusted by default.
To avoid risk:
- Adopt continuous verification and just-in-time permissions, eliminating broad, persistent access.
- Agents should be cryptographically authenticated and thoroughly sandboxed, ensuring all actions are auditable and attributable to their source—implicit trust must never be granted.
2. Operational Oversight: Managing Agents in Real Time
Architectural controls must be complemented by continuous, real-time operational oversight. Maintain situational awareness of AI agent activities and ensure human counterparts have the ability to intervene. Best practices include:
- Mandating robust checkpoints for all actions of consequence, especially those involving financial transactions, external communications or critical system changes.
- Establishing comprehensive, immutable audit logs that record each step of an agent’s reasoning and behavior.
3. Governance and Policy: A Human-Centric Framework
The final and most critical layer of defense is strong policy and accountability frameworks:
- Manage AI agents like digital employees, with thorough vetting, structured onboarding, ongoing monitoring, and secure offboarding.
- Map established risk management practices—from human resources to agent governance— instituting critical security and policy decisions.
Developing a Supervised AI Strategy
Autonomous agents are digital actors whose reach, impact and potential for compromise now rival those of human colleagues. Their promise can be safely realized only through a disciplined, holistic commitment to supervised agency—an evolution as fundamental to enterprise security and competitiveness as the rise of networking or the internet itself.

Ramesh Koovelimadhom
Director, Google Cloud Partner Solutions
With over 25 years of experience in the industry, Ramesh is responsible for driving growth with Google technologies. Aligned closely with our practice and sales leadership, he interfaces with multiple layers of our clients’ technology and business management to identify, position and deliver business outcomes. He has successfully led several digital transformation engagements and helped clients in bridging the strategy-execution gap and resetting the culture in the IT organization, translating the strategy to everyday plans and reorganizing costs to grow stronger.
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Ramesh Koovelimadhom
Director, Google Cloud Partner Solutions
With over 25 years of experience in the industry, Ramesh is responsible for driving growth with Google technologies. Aligned closely with our practice and sales leadership, he interfaces with multiple layers of our clients’ technology and business management to identify, position and deliver business outcomes. He has successfully led several digital transformation engagements and helped clients in bridging the strategy-execution gap and resetting the culture in the IT organization, translating the strategy to everyday plans and reorganizing costs to grow stronger.