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State of Texas: Department of Information Resources Contract

Deliverables-Based IT Services Contract

TEKsystems Global Services, LLC is pleased to provide IT services to state and local government, higher education and other public entities under the Texas Department of Information Resources (DIR) Deliverables-Based IT Services (DBITS). This contract vehicle accelerates service delivery by eliminating the request-for-proposal requirement for TEKsystems Global Services to deliver on the following IT service categories outlined below.

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Government Services

Citizens’ expectations are rapidly rising. Transitioning from your current state to a compelling digital ecosystem is a competitive imperative. We partner with public sector agencies and integrators working to elevate strategic operations and fast-track critical IT projects.

Learn more
DIR Logo

Mike Ricks

Account Manager
8300 N. Mopac Expy, Ste.350
Austin, TX 78759
Phone: 512.813.2153

Required Reference DIR contract number: DIR-CPO-4944
Contact email:

For more information regarding DIR resources, reference the following:
DIR Cooperative Contracts
TEKsystems Global Services, LLC Contract Overview
DBITS Contract Page

Service Offerings

Application Development, Maintenance, and Support, Technology Upgrade, Migration, and Transformation

Growing challenges faced by SLED organizations become even more difficult when running on outdated legacy applications. Our Apps Modernization offerings help integrate the new developments in modern applications while allowing organizations to reduce operating costs. TEKsystems delivers on this in a risk-minimizing ,seamless method that minimizes an organization's exposure while increasing efficiencies and reducing costs. Whether you need help building microservices architecture, refactoring applications, deploying containers or updating apps for the cloud, we offer applications expertise and flexible engagement models to drive your business forward. We’ve deployed millions of lines of code and refactored thousands of applications. We will help you move to a faster, more flexible future.

Architecture, Design & Consulting Services “Cloud Foundations”: Cloud Roadmap Consulting, Cloud Platform Validation, Cloud Security consulting, Cloud DR/BCP consulting, Application Rationalization, Application migration planning

Build, Migration & Development Services: Cloud Build and Provisioning, Cloud remediation, Cloud platform hardening, Cloud DR implementation, Application migration services

Operations & Managed Services “Cloud Ops”: 24x7 AMO & IaaS/PaaS Support, Service Monitoring. Incident Management, Problem Management Change/Release Management Continual Service Improvement MAC + D services, Cost optimization Tiger Team Model(s)

Service Design & Consulting Services “DevOps Foundations”: DevOps CI/CD Framework Consulting, Continuous Integration Consulting, Continuous Deployment (CD) Consulting, DevOps Development Strategy

Implementation & CI-CD Services: DevOps Pipeline Development and Pilot, CI Development, CD Development, Micro Services Development

Application Transformation: Application Rearchitecture, Application Replatforming, Microservices Architecture, Container Architecture, Cloud Native Application Development

Automation: Continuous Testing, Performance Engineering, Core Testing, Test Data Management, DevOps, DevSecOps, CI/CD

Core Development: Software Development, Systems Integration, Project Management, Testing

Digital Experience: Content Mgmt. System, User Experience, Adobe Experience Cloud Development, Focus on “Value Realization” for existing Adobe customers, User Experience Advisory, Execution, & Enhancement, SiteCore CMS development, Mobile Development (iOS, Android)

Agile Transformation: Training, Coaching, Transformation, Product Management, Scrum Master

Application Support/Outsourcing - Tier 2 Production Support: Legacy Technology Application Support, Production and Operational Support, Incident and Code-Level Troubleshooting, Application Administration and Configuration Management, Content Deployment, User Administration

Application Management: Fix Defects and Minor Enhancements, Remediate Know Application Issues, Apply and Test Vendor Patches, Retire Technical Debt, Regulatory Demands, Business Portfolio Rationalization, Technical Documentation

Enterprise Resource Planning (ERP), Business Intelligence (BI), Data Management, Analytics, and Automation, including Data Warehousing

Whether you’re seeking strategic advisors, implementation services or workforce development support—we can help. We’re leaders in cloud analytics, data warehouse and management, data governance and quality, big data, AI and advanced analytics, business intelligence, the Internet of Things and more.

Data Warehouse & Master Data Management: Building and managing data warehouse and data marts, implementing master data management strategies covering Data warehouse and Enterprise Data Lake, and we can build a factory model for supporting and developing ETL and Reports.

Data Governance & Quality: Setting up Data stewardship and governance framework, implementing various data quality software, advisory consulting for setting up BI Competency centers

Cloud Analytics: Strategy and selection of cloud analytics platform, build a plan to migrate analytics to the cloud – leveraging IaaS, PaaS and SaaS components and we have expertise in change management after moving the to the Cloud

Internet of Things (IoT): Enabling connected world, TEKsystems has end to end capabilities from embedded/ operational technologies to information management technologies and we are experts in building secure platform facilitating machine to machine interactions

Big Data Management: Capabilities and expertise in handling large volume, variety and velocity of data, architecting modern technical architecture and expertise with all areas of data management from SQL to NoSQL to NewSQL technologiesAI & Advanced Analytics: Building solutions with cognitive science capabilities, providing Data Science as Service with outcome driven solutions and innovating next gen platforms that helps organizations to react fast intelligently

IT Assessments, Planning, Independent Verification and Validation (IV&V), and Market Research, Procurement Advisory, and Contract Implementation Services

IT Assessments and Planning: May include IT effectiveness, maturity, governance, and architecture. Assessment of staff knowledge, skills and abilities, bandwidth, time and motion studies, and succession planning are included in this category. Strategic planning development and tactical planning may require the provisioning of actionable plans and roadmaps. Organization change management, enterprise architecture, cloud assessments, and network performance assessments are within scope as well.

IV&V: Ensures an in-depth analysis of a product, service, or system for compliance with requirements as well as the independent oversight of software (or systems) development life cycle (SDLC) processes and specifications.

Market Research, Procurement Advisory, and Contract Implementation Services: May include requirements gathering, facilitation activities, scoring criteria development, evaluation criteria development, negotiation guidance and assistance, and contract transition assistance.

Project and Program Management

PMO Gap Analysis / Roadmaps / Strategy: Define success criteria that maps directly to the overall business outcomes, create actionable plan including integration points, determine overall governance, metrics and tools, ensures the right metrics and targets are in place along with the process and perspectives needed to make data-driven, strategic decisions, transformation program development

“PMO in a Box”: Provide Project Management Lifecycle(PMLC), implement processes, tools, and templates for the PMLC, connect activities to desired outcomes and business objectives, measure outcomes, identify gaps, and address

Business Process Improvement Advisory: Define strategic plans and roadmaps for organizational design and operating models, provide business process improvement analysis, recommendations, and engineering, organization wide strategic alignment with business objectives, Financial Management tied to Business Value for organization Business Transformation & PMO

PMO Managed Services: Provide PMO capability, project management execution, and resource management functions, implement project portfolio governance with capacity and demand management, facilitate cross-collaboration through program management, build continual process improvement plans and activities

Other Services Include: Business case development, Statewide impact analysis, Cost to benefit analysis, Risk assessment, Stakeholder management, Organizational change management, Strategic planning, Program assessment, Agile development, training, coaching

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Our Solutions

  • Digital Experience
  • DevOps & Automation
  • Cloud Enablement
  • Risk & Security
  • Data Analytics & Insights
  • Modern Enterprise Management
  • Enterprise Applications
  • Telecom Design, Implementation & Operations