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Practical Business Analysis

Course Code



3 Days

This workshop focuses on the IIBA-defined knowledge areas of Enterprise Analysis, Requirements Planning, Requirements Elicitation, Requirements Analysis, Requirements Management and Communication, and Solution Assessment and Validation. A project must be on time and on schedule to be a success; however, it also must deliver an end result that matters to the business. Requirements are the key to the "correct" end result. In this workshop, participants define requirements from a business perspective and a scoping perspective and learn to engage their stakeholders in the requirements conversation. Participants gain insight into detailed requirements and the business analysis process that delivers "good" requirements. Requirements are not limited to ITbased requirements, but also cover non-IT types of requirements. Participants will develop practical business analysis knowledge and apply requirements tools to case study scenarios.
This course is designed for Business Analysts.
Introduction/Ground Rules/Icebreaker

Business Analysis as a Professional Discipline

The Business Analysis Role
Exercise: What is Business Analysis?
Certifications in Business Analysis
Business Analysis and Project Management
Exercise: What Duties Belong to Whom?
Business Analysis and the SDLC
BA Knowledge Areas
BA Tools, Techniques, and Competencies
What is a Requirement?
Exercise: Is this a Requirement?

Requirements Basics
What Does Good Analysis Do?
What is a "Good" Requirement?
The Requirements Refinement Curve
BA Terminology
Levels of Requirements: Business, Stakeholder, Solution
Exercise: Identify Levels of Requirements
Types of Requirements: Functional, Non-Functional, and Transitional
Sounds Like
Exercise: Classify Requirements Statements
Requirements Attributes
Tracing Requirements
Progressive Elaboration of Requirements

Day 1 Wrap Up
Capture Golden Nuggets
Formulate Your Flight Plan

Bridging Exercise from Day 1

Business Analysis in Project Initiation

What is Enterprise Analysis?
Exercise: Conduct an Enterprise Analysis
Decision Analysis
Exercise: Use a Decision Tree to Select a Project
Eliciting Requirements from a Project Request
Exercise: Analysis a Project Request for Requirements
Stakeholders and Requirements
Exercise: Identify and Profile Stakeholders

Using Business Analysis to Scope the Project
What is a System?
Functional Decomposition
What Exactly is Scope
Defining Physical System Scope
Exercise: Create a High-Level Flow Diagram
The Context Diagram
Exercise: Create a Current and Future State Context Diagram
Defining Functional Scope
Using a Use Case Diagram to Illustrate Functional Scope
Exercise: Create a Use Case Diagram
The Use Case Brief
Exercise: Create the Use Case Briefs

Defining the Mid-Level System Requirements
Mid-Level System Requirements
Mid-Level Swim Lane Diagrams
Exercise: Create a Current and Future State Swimlane Diagram
Document Analysis
Business Rules Analysis
Interface Analysis
Root Cause Analysis
Exercise: Create a Fishbone Diagram
Data Modeling: Definitions, Entity Relationship Diagrams, State Diagrams
Exercise: Create a Data Definition
Exercise: Create an Entity Relationship Diagram
Exercise: Create a State Diagram for a Business Object
Quality Attributes

Day 2 Wrap Up
Compile Golden Nuggets
Formulate Your Flight Plan

Bridging Exercise from Day 2

Solution-Level Requirements

Detailed System View
Detailed Swim Lane Diagrams
Exercise: Create a Detailed Swim Lane Diagram
Interviewing Stakeholders
Exercise: Conduct a Stakeholder Interview
Fully-Dressed Use Cases
Exercise: Create a Fully-Dressed Use Case
Requirements Analysis

Packaging and Managing Requirements
Organizing Requirements
Communicating Requirements
Managing Changes to Requirements
Maintaining Requirements for Re-Use
Exercise: How Will You Communicate to Whom and Why?

Business Analysis Planning and Monitoring
Determining Your BA Approach
The Business Analyst's Use of the WBS
Exercise: Create a Work Breakdown Structure
Ensuring You Have Enough Time
Why Differentiate Between Effort and Duration?
Estimating Approaches
Exercise: Estimating Your BA Activity List

Day 3/Workshop Wrap Up
Compile Golden Nuggets
Formulate and Finalize Your Flight Plan
Complete Evaluations
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