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Onboarding: A Road Worth Taking

Voiceover: Onboarding: A road worth taking. TEKsystems surveyed nearly 2,400 IT professionals and 1,500 IT leaders about their onboarding experiences, and the results uncover an interesting story.

Jason Hayman, TEKsystems market research manager: By developing a strategic onboarding program, organizations can help managers manage better, increase employee retention rates and boost the company's bottom line. So why aren't these programs getting the attention they deserve? Well, according to our research, IT leaders and IT professionals think onboarding programs are not just important--the majority rate them as extremely important.

Unfortunately, however, onboarding programs are still not getting the attention they deserve. Fifty-seven percent of IT professionals say they have had a formal onboarding less than 20 percent of the time. Further, 36 percent say little to no significance is put on developing a strong onboarding program.

And perhaps the most disappointing finding is that only 12 percent and 13 percent of IT leaders and IT professionals, respectively, rate their onboarding programs as extremely effective.

So what can organizations do to improve their onboarding programs? Well, first, organizations need to ensure their programs focus on detailed information about the role, knowledge about the company and building relationships, in addition to basic HR and administrative information.

Second, the way onboarding programs are communicated is essential. Direct manager involvement is essential to helping the manager develop relationships with their team and to share their perspectives on the company, team and roles.

Third, organizations need to be clear on their expectations for a new hire's progress. Make sure new hires know where you can expect them to be at certain milestones of the program.

Fourth, set realistic timelines for new hires to adapt. Successful onboarding programs last long enough to ensure new hires understand the expectations and can begin producing.

Lastly, organizations must try to measure how new hires are performing and if the program itself is working. The goal is to establish a sense of mutual responsibility where both employer and employee give it their all to achieve success.

By developing a strategic onboarding plan, employers can steer new hires down a path that gives them the tools to succeed at the company longterm. In turn, the employer reaps the benefits by having a new team member who is set up to add real business value.

Voiceover: Thank you to all the IT leaders and IT professionals who participated in this valuable research. For more information about how to develop an effective onboarding program, check out our white paper "Onboarding: A Road Worth Taking".