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TEKsystems surveyed nearly 2,400 IT professionals and 1,500 IT leaders about their relationships with each other and what we learned was pretty surprising.
There’s one question IT leaders are always trying to answer: How do I save more time and money on IT initiatives while increasing my ROI? We believe a key method to achieving this goal is to truly and actively listen to your IT team on the “line level” who actually get IT done. In fact, 72 percent of IT leaders say bottom-up solutions are critical to success in IT.
How about that 71 percent of the IT professionals we surveyed who believe that, compared to leadership, IT workers come up with ideas that are more likely to work in practice? Sixty-six percent of IT leaders actually agree with them.
Let me give you some more facts from our research that shows better listening to the IT employee population is a great opportunity for most IT leaders:
It seems that leaders are aware of the disconnect they have with IT workers but definitely aren’t doing enough to change it. So how can they improve? We recommend companies do a couple of things:
Thank you to all the IT leaders and IT professionals who participated in this valuable research. For more information about how to effectively tap into your line levels, check out our white paper Listen up: Your IT Team Needs to Talk on TEKsystems.com. For questions about the research, please email firstname.lastname@example.org.