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Tablets becoming a mainstay of workforce mobility for some sectors

September 05, 2013

Industries are just beginning to develop comprehensive bring-your-own-device (BYOD) policies to facilitate ease and productivity among employees as well as cut overall costs for enterprises. As security concerns persist, businesses have had to pick and choose how to accomplish implementation, usually with the help of IT training services for their professionals.

However, not all devices have been adopted in the same manner across sectors, with some companies preferring smartphones to tablet computers and vice versa. Financial services firms' preferences are already beginning to manifest.

Tablets all the way           
The financial services sector is leveraging tablets at a time when most companies are still putting guidelines in place for the use of smartphones or laptops, a new report from GigaOM stated. Overall, IT leaders ranked tablet support lower than the aforementioned devices, and explained that the applications most used on tablets are limited to communications—email, teleconferencing and file sharing.

BYOD tablet adoption among the financial services sector is nearly 50 percent, though, which is several times greater than the next closest industry, the study explained. Financial services firms perceived great value in tablets when working with customers, allowing them to complete tasks quicker and offer clients and customers illuminating visuals.

Healthcare and the public sector are also improving adoption of tablet devices. However, common challenges still exist, including security issues and software innovation, the study revealed.

Adoption slowly increasing        
The GigaOM study reflects the results of a similar survey from Forrester, which estimated that by 2017, 18 percent of tablet sales will be driven by enterprises. This year, 12 percent of the 186 million tablets in use in will be enterprise tablets, the research found. 

Furthermore, the report estimated that by 2017 the number of tablets sold will reach 381 million, indicating that sales will rise by 68 million per year. While 18 percent may not seem a terribly large jump, taken against a concurrent rise in total, it is substantial.

"Tablets, we find, will play an increasingly critical role at work," the report stated. "Both company-issued and bring-your-own (BYO) tablets will become pervasive in workplaces in developed countries or dynamic regions of developing countries."

Shifts in technology are occurring swiftly, and as such, it may serve companies well to update their IT departments. Partnering with an IT talent management agency can make this process easy and rewarding.

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