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In the coming years, the increased use of mobile devices in the workplace will likely lead to a spike in IT careers relating to mobile device management (MDM). The modern business world is driven by the need to communicate effectively, efficiently and most of all, at any time.
As a result, business leaders and employees are clamoring for the increased adoption of mobile technologies. Current business-grade applications are useful but improvements can be made. Workers need to have better access to specific enterprise collaboration tools such as Microsoft's SharePoint.
Tech vendors and manufactures are starting to answer the call for increased mobile capabilities. In the coming years, businesses are sure to see better services and apps built for complex business operations, which will only enhance the need for talented IT support teams for many companies.
IT professionals should take note of the accelerated adoption of mobile technology. For many, their roles and daily tasks could be significantly affected by such changes.
Mobile services and the advent of the bring-your-own-device (BYOD) movement have made it difficult for IT workers to effectively manage devices. Businesses that adopt a BYOD policy are likely to have employees use various smartphones and tablets in the office, devices that are run by different operating systems. Due to this, it can be extremely challenging for IT professionals to properly secure corporate networks. They are forced to find blanket solutions to help secure systems, which simply may not exist.
However, many industry experts believe that the proliferation of mobile technology will lead to a spike in business for mobile device management (MDM) companies that could create an IT employment boom for security professionals. Strategy Analytics reported that more tech outlets are entering the MDM security game, which is good news for security workers.
"We see vendors from a range of IT security and services backgrounds are now converging on the MDM space with the aim of taking a significant share of this market," said Gina Luk, a senior analyst with Strategy Analytics. "It is no longer purely the domain of specialist enterprise mobility vendors who are strongly positioned in terms of core technical capabilities."
With the increased emphasis on mobile security, additional IT training may be necessary for industry professionals. Smartphone and tablet security is much different than traditional safeguard services that are useful for managing desktops and in-house servers. Cybercriminals are focusing on finding ways to access mobile gadgets because the mobile security sector is still in a very early stage of development.
Simple solutions are key
There are a few easy-to-implement technologies and services that can make it easier for IT workers to manage corporate systems accessed by employees' personal products. One strategy is to configure a virtual private network (VPN) that can be accessed remotely by staff members outside of the office. This type of network prohibits access to unauthorized parties and enables shared data to be encrypted. That way, if an outsider does compromise the system, it will be difficult for that individual to interpret or read the information.
Although it may go against the essence of the BYOD movement, it may be necessary to limit what users can access on their personal devices. In particular, malicious apps should be avoided at all costs. According to Fiberlink, IT professionals can mitigate the effects of dangerous apps filled with malware by creating a customized app store for employees to access on their own phones. Some workers may see it as a hindrance to business, limiting their options. However, corporate security is the most important issue and there are enough reputable apps on the market that allow employees to work effectively.