Enterprise Resource Planning (ERP)
systems serve as the backbone of any organization’s operations. ERP systems facilitate the flow of information between all business functions inside an enterprise and manage the connections to outside stakeholders. Their goal is to provide a platform for consolidating all business operations into a uniform and enterprise-wide environment. Enterasys was using SAP® R/3 3.1i as its ERP platform and needed to upgrade to SAP® ERP Central Component (ECC) 6.0.
Enterasys’ senior leadership wanted to mitigate risk to the enterprise and saw the necessity of making the upgrade for two reasons—SAP® was no longer supporting the older version of the application, and keeping 3.1i in place hampered its ability to maximize the value of its ERP data and processes because it lacked critical functionality.
Working with IBM as its implementation partner, Enterasys developed an aggressive implementation timeline and looked to augment its blended IBM/in-house ERP team with external expertise. Because most SAP® upgrades occur from R/3 4.7 to ECC 6.0, this resource required a rare combination of skills sets—a functional consultant with day-to-day support expertise in R/3 3.1i, development and go-live support experience with ECC 6.0 as well as a strong finance and controlling (FICO) background, including an accounting degree. Additionally, this ERP consultant also had to be willing to relocate to company headquarters in Andover, Mass., for the duration of the project.
Due to budget considerations, the client decided to source this key resource from another staffing provider. However, the client was unhappy with his performance. Without this resource, the client’s milestones were at risk. Enterasys approached TEKsystems for help.