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Clearwire partners with TEKsystems to roll out its WiMAX wireless broadband services into a new market.
Additionally, TEKsystems assisted the client in developing an Access database incorporating best practices derived from our experience supporting similar rollouts.
Clearwire achieved significant cost savings in comparison to past rollouts due to TEKsystems’ ability to provide local technicians thus eliminating travel expenses. As most carriers try to cluster their sites based upon the location of their technicians, our ability to provide Clearwire with an effective visual system for showing technician location enabled it to coordinate deployment efforts much more effectively. This reduced drive time, improved response time on alarms and outages, and increased overall employee satisfaction. The cost savings and logistical improvements also enabled the client to hire two additional field technicians, which expedited the rollout considerably and enabled Clearwire to launch its WiMAX wireless broadband services several days earlier than expected.
Of the 16 field technicians placed, Clearwire has hired six as full time employees and extended the contracts of the remaining 10 for another six months. This provides the client with continuity and in-house intellectual capital for site refreshes and future rollouts. TEKsystems continues to support the rollout of new sites as needed and provides day-to-day maintenance on existing ones. Clearwire considers TEKsystems a trusted advisor.