After Ericsson won the contract, TEKsystems’ account team worked quickly to source the senior Universal Mobile Telecommunications System (UMTS) field technicians required for this roll out, providing 10 highly-skilled resources to Ericsson within less than a week. When a materials shortage delayed the start date and 75 percent of the tenured staff earmarked for the role were placed on other timely projects during the delay, we backfilled them immediately with new, qualified talent so the project could begin when the materials arrived. Centrally managed and deployed by Ericsson’s project team, these technicians were responsible for customizing and upgrading each of the 1,600+ cell sites in the LA market, visiting each two to three times over the course of 18 months. The scope of their responsibilities consisted of two stages: Ethernet › service stage:
This included installing necessary power supply additions to the cell site cabinets as well as installing and connecting T-Mobile’s ethernet Operations, Administration and Maintenance (E-OAM) Network Interface Devices (NIDs). Hardware › installation stage:
This involved the physical installation of upgraded boards into each site’s Ericsson Radio Base Station (RBS) as well as cabling it to the E-OAM NIDs.
With the bulk of the cell sites upgraded, four TEKsystems consultants currently remain deployed on this project working with Ericsson to maintain and optimize the equipment.