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a desktop support worker helps a computer user

Free training spotlight:
MCSA Windows 10

March 28, 2017

By Jordan Schwartz

Ambitious help desk technicians often consider a desktop support position the next step in their careers. How can you speed up your career growth? Getting a Microsoft Certified Solution Associate (MCSSA) Windows 10 credential can help.

Free Windows MCSA certification classes

Besides helping you get a foot in the door with top employers, TEKsystems can help you become certified. We offer free online classes, including certification-track classes to help you prepare for the MCSA Windows 10 test and several related desktop support certifications. You can access these courses, as well as information about your current assignment and all TEKsystems job opportunities (over 3X what we post publicly), through your Community profile. If you haven't accessed the portal yet and need help, ask your recruiter to re-send your unique login.

Configuring Windows Devices – 20 hours of training and test preparation

  • Introduction to Windows 10
  • Deploy Windows 10 with New and Traditional Tools
  • Configure Devices and Disks in Windows 10
  • Configure Networking and Remote Connections in Windows 10
  • Maintain Windows 10 and Configure Virtualization Technologies in Windows 10
  • Configure User Data in Windows 10
  • Configure Authentication and Secure Identities for Windows 10
  • Threat Resistance Technologies in Windows 10
  • Data Protection in Windows 10
  • Install and Manage Windows 10 Applications and Universal Windows Apps
  • Manage Windows 10 Devices

[Related: Read our CompTIA A+ free training spotlight]

Installing and Configuring Windows 10 – 5.75 hours of training and test preparation

  • Connectivity and Data Storage
  • Supporting Authentication, Permissions, and Data Security
  • Supporting Hardware, Performance, and Mobile Devices
  • Supporting Client Compliance and Managing Clients

In addition to several MCSA certification tracks, Skillsoft offers over 500 hours of training modules to support Microsoft products. 

A sample of other free Windows tracks include:

  • Microsoft Windows OS 7 and 8, including  Enterprise Desktop Support Technician modules
  • Microsoft Windows Server 2008, 2012
  • MS Exchange Server 2008, 2010, 2013
  • Office 365 (managing identities, enabling services)

To learn more about those classes, check out Skillsoft’s complete catalog. If you see a course in the IT or Business Collections, we offer it to our TEKsystems family of consultants.

[Search end user support jobs]

Other free training spotlights:

End user support

Management

Networking

Programming/development

InfoSec

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