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Salesforce Services

Create incredible customer experiences.

Companies now more than ever need integrated tools that help employees remain agile while concentrating on what is most important—expanding and deepening customer relationships. Customer relationship management (CRM) platforms help companies maintain productivity, consistently meet customer needs, drive sales forecasts and revenue, and identify and analyze market trends.

Over the past 20 years, Salesforce has grown to be the world’s leading CRM platform based on its comprehensive capabilities and ability to integrate with other programs to produce a true 360-degree view of each unique customer relationship. Yet, many companies do not have the expertise and technical competency to leverage Salesforce to its fullest.

Turn your ideas into plans, and those plans into actions.

As a Salesforce Silver Consulting Partner, TEKsystems will elevate your Salesforce experience beyond CRM to a multifunctional business optimization platform. We work with you to implement or optimize your Salesforce instance, drive user interaction and realize a positive ROI—all while helping to grow revenue. Our subject matter expertise, technical insight and delivery experience positions your organization for success in managing your CRM systems to achieve your most important business initiatives.

SALESFORCE MARKETING, SALES AND SERVICE CLOUDS

We help organizations plan and deliver against strategic goals, using your organization’s business drivers to focus our Agile methodology. Our dedicated Salesforce practice, supplemented by our extensive network of credentialed Salesforce professionals, will partner with you to build, enhance and leverage Salesforce as a true enterprise experience that:

  • Improves customer service, satisfaction and loyalty
  • Supports customer acquisition and growth
  • Delivers insight into market opportunities that drive impactful omnichannel messages
SALESFORCE FINANCIAL SERVICES CLOUD

Our Centre of Excellence around Salesforce Financial Services Cloud, comprised of Lightning Experience-accredited specialists, partners with financial services clients to deliver personalized experiences for their B2B and B2C customers.

Why TEKsystems?

  • A dedicated Silver Tier Salesforce Practice comprised of more than 50 full-time technical and functional resources
  • Extensive scalability via a flexible and value-enabled delivery model that includes established solution centres coupled with over 300 certified Salesforce professionals distributed across North America
  • Key competencies in Pardot and a variety of AppExchange products
  • Services that align with the full Salesforce life cycle: implementation, optimization, custom application development, data migration (e.g., Oracle, SAP), integration, support and maintenance
  • Complementary practices: Quality Management, Digital, Agile Transformation, Information Security and Cloud Services
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