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Our Purpose and Values

We’re transformation partners fuelled by our purpose—creating a new world of opportunity for our customers, talent and each other.

Our deeply rooted values shape our culture, our character and our commitments. We live them in every interaction with each other and those we serve.

Relationships

People are the heart of our business, and we value deep, interpersonal relationships to enable collaboration and foster growth and development. We view every interaction as an opportunity to strengthen our relationships internally and externally.

Personal and Professional Growth

We think one of the greatest gifts in life is to help someone else achieve their goals and live life to the fullest. We have a duty to develop ourselves and an obligation to understand, grow and support those around us both at home and at work. We are thirsty for wisdom, eager for opportunity and accountable for improvement.

Serving Others

We strive for excellence through serving others. We delight in the opportunity to serve the needs of our customers, talent and one another. We draw personal meaning from service at work and in the communities we serve.

Performance

We believe our role in work and life is to drive positive outcomes for people and our business. We push to achieve extraordinary results in concert with our character and ethics, showing up with energy and passion to win together. We believe in the power of goals and the force of will, and we tackle challenges with grit and resilience.

Inclusion

We seek out and embrace diverse backgrounds, life experiences and individual perspectives because we believe that leveraging differences and fostering full participation of every employee positions us to achieve our goals and create opportunity for all. We practice unbiased empathy to ensure every person feels seen and heard, and no matter who you are, you can flourish.

Open Communication

We see the caring and respectful sharing of information and feedback as a responsibility of everyone and fundamental to having honest relationships, knowing that context and coaching make us better. We err on the side of communicating more as opposed to less while staying true to our commitments and acting in harmony with our words.

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