30+
Technical resources deployed
40%
Reduction in time-to-fill requirements
1M+
Data records safely migrated
OWNING CHANGE IN PHARMACEUTICAL
Our client is a multi-billion dollar pharmaceutical and healthcare company serving over 530 million customers across the globe.
The challenge:Diagnosis: Scattered Data
Our client’s China entity envisioned building a unified data platform to achieve their "one data" goal and enhance the effectiveness of their product sales. With an enormous volume of data scattered across different sources, this initiative had complexity aplenty. A clear strategic direction, implementation roadmap, and governance were required to achieve the intended outcome.
As is often the case with these business-critical initiatives, the best time to start was yesterday. A specialised project team comprising of technical SMEs across different skillsets needed to be deployed within two months. Lacking the required capabilities in-house to drive this data platform unification, our client partnered with TEKsystems to quickly and cost-effectively deliver on their resourcing requirements.
Our proposal:Prescribing the Right Medication
TEKsystems worked closely with key project stakeholders to diagnose the root cause of the discrepancies within their existing data ecosystem. We implemented our bespoke resourcing model to quickly identify, deploy, and scale an agile team comprising Data Engineers, ETL Developers, Full-Stack Engineers, Business Analysts, and Project Managers. They were tasked with finding the right cure for the data quality and integration issues that emerged from time to time during the project implementation phase.
Identifying the right personnel for this agile team was critical. Our dedicated delivery team focused on specifically identifying resources with replicable experience in driving similar data platform unification programmes. We also provided a tailored onboarding to ensure that all resources hit the ground running from day one.
TEKsystems’ dedicated Delivery Lead provided an additional layer of personnel management and delivery oversight, thereby reducing risk and maximising consultant performance, utilisation, and retention.
Real-world Results
TEKsystems deployed 30+ technical resources with high quality and efficiency, reducing the time-to-fill requirements by over 40%. We enabled our client to build a specialised project team from scratch to accelerate their data platform unification and maintained a consultant retention rate in excess of 91%.
Our consultants have played a pivotal role in improving overall data quality and facilitating standardisation across different business units. They carried out complex enterprise-scale data integrations of 2,000+ users across hospitals, CDCs, pharmacies, and distributors. This has ensured consistency across different functions and helped drive process improvements and reduce cost.
As a result of our team’s expertise and relentless efforts, our client has been able to safely migrate the personal data records of over 1 million users from overseas databases to their domestic cloud in China, ensuring compliance with PI/PL and avoiding the risk of cross-border data transmission. The new centralised customer information platform has improved data manipulation efficiency and successfully reduced data synchronisation time from 48-72 hours to just 12 hours.