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A Story of Owning Change

Beyond Boundaries – Reimagining Real-Time Tracking

TEKsystems partners with a communications services provider to enhance tracking capabilities in remote areas – boosting application performance, data analytics, and actionable intelligence.

5+

high-calibre software development consultants deployed

100%

on-time upgrade and release of Android mobile application

Beyond Boundaries – Reimagining Real-Time Tracking

OWNING CHANGE IN COMMUNICATIONS

Our client provides real-time tracking and actionable intelligence to support hundreds of organisations across the globe in firefighting, rescue operations, and natural disaster response.

Beyond Boundaries – Reimagining Real-Time Tracking

The challenge:Restricted Reach

One of our client’s most pressing challenges was the lack of reliable service coverage across New Zealand’s vast and remote landscapes – locations where connectivity is mission-critical, yet often patchy or entirely absent. This limitation not only disrupted their ability to deliver seamless real-time tracking but also hindered their efforts to grow market share, as customers increasingly turned to a major satellite communications competitor with broader reach.

To broaden their geographical footprint, elevate user experience, and maximise competitive edge, our client set out to enhance the interface and data virtualisation functionalities of their flagship customer-facing application. This transformation required a rapid uplift in their in-house engineering capability – specifically, the deployment of technical experts in cross-platform application development, API integration, data architecture, and databases. However, the specialised nature of these roles coupled with limited local resourcing options in Auckland made it increasingly difficult for our client to scale their team within tight delivery timelines.

Enter TEKsystems to relentlessly resolve every challenge and leave no stone unturned in bridging our client’s capacity and capability gaps.

Our proposal:Transcending Terrains with Top Talent

TEKsystems partnered closely with our client’s IT leadership to scope their application enhancement roadmap and corresponding resourcing requirements. The ability to rapidly identify and onboard high-quality, multi-skilled engineering talent in Auckland was a critical success factor in our solution.

Leveraging our pre-qualified networks and a referral-based sourcing strategy, TEKsystems’ specialised delivery team in Auckland quickly identified strong technical resources across a range of experience levels. To maximise quality and relevance, we conducted a rigorous up-front vetting process – comprising in-person interviews, IKM technical assessments, and reference checks with line managers. This approach streamlined the hiring process and significantly reduced the time-to-fill requirements.

With deep-rooted local expertise and a delivery model built for precision and pace, TEKsystems enabled our client to hire faster, scale smarter, and supercharge their application innovation. Our trusted, mission-aligned, and collaborative partnership ensured that achieving the desired outcomes was never in doubt.

Beyond Boundaries – Reimagining Real-Time Tracking

Real-world Results

To strengthen our client’s software engineering capabilities, TEKsystems deployed a multi-skilled, technology-agnostic squad comprising a Technical Lead, three Software Developers, and a Mobile Developer. This team was carefully assembled to meet our client’s unique technical requirements and deliver consistent, high-impact results – maintaining a 100% retention rate to date.

With deep expertise across C# .NET, React, Kotlin, Swift, Azure, and SQL, TEKsystems’ consultants uplifted development and design practices across the board. They accelerated the release of a refreshed Android application, unlocked decades of legacy data to enable real-time insights, and enhanced the application’s performance, security, and scalability – laying a robust foundation for future innovation and impact. The result? End-users can now execute rescue missions with greater precision, access natural resources more effectively, and respond to disasters with speed, clarity, and confidence.

By transforming technical complexity into customer-led innovation, TEKsystems didn’t just deliver a solution to boost our client’s commercial success. We pushed the boundaries of real-time tracking in remote locations – protecting lives, supporting emergency responders, and strengthening the safety and accessibility of communities across Aotearoa.

Discover The Power of Real Partnership

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