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A Story of Owning Change

Quality Assurance Automation at Scale

3+

Modules completely tested

<1

Month for deployment in production environment

100%

Application automated

quality assurance automation at scale

OWNING CHANGE IN TECHNOLOGY

Our client is a leading US-based multinational technology corporation, providing a wide range of hardware components and software solutions to individual consumers and businesses.

quality assurance automation at scale

The challenge:Efficiency at a Standstill

As part of their organisation-wide impetus on driving automation, our client's Quality Assurance (QA) team in India wanted to minimise manual testing and instil an automation testing practice. With a huge database in Jira, majority of their existing product testing was done manually, which took up a significant amount of time and human effort during the QA execution and phase. This led to low efficiency, slower release cycles, and high failure rates, prompting our client to immediately course-correct.

Our client identified a lack of in-house technical capabilities needed to automate their product testing ecosystem and develop a transformation roadmap. This prompted them to explore strategic alternatives to drive their test automation transformation. Enter TEKsystems to provide a bespoke solution to our client’s needs.

Our proposal:Testing on Autopilot

Following our initial discussions with key project stakeholders, TEKsystems’ Principal Architect met our client’s technical team to get an in-depth understanding of their existing QA process, identify their challenges, and accurately capture their resourcing requirements. Leveraging this knowledge of our client's technical setup and internal processes, our Architect created a blueprint to accelerate their development and automated deployment.

A vital cog in our proposed solution was the development of a CI/CD pipeline to generate automation testing status reports daily, speed up bug fixing and regression testing, and enable the faster release of new features. The Scrum Master's scope of work was clearly defined, focusing on dividing the entire project into smaller sprint cycles, creating user stories in Jira based on the acceptance criteria approved by the client, and closely liaising with the technical team to ensure efficient delivery and timely fulfilment of project milestones.

quality assurance automation at scale

Real-world Results

Leveraging our specialised capabilities and experience in delivering similar initiatives for other enterprise-scale customers, TEKsystems consultants enhanced our client's QA automation capabilities. With increased test automation coverage, this has significantly reduced the manual testing workload of the QA team, boosted agility and process efficiency, and improved the overall quality of test cases.

Key breakthroughs include automating all test cases in our client's log-in module and deploying them in production environment within one month of initiation, without impacting the existing flow and functionalities. Since then, we have completed two more modules and helped our client significantly increase visibility and automate their entire application.

Through our constant communication with key stakeholders, we ensured alignment and smoothly executed any necessary change management. After the completion of every sprint, we presented the demo of our work to their engineering team. Once they finished the end-to-end automation scripting, execution, and test case approval, we then pushed the code into production. Our knowledge of best practice and ability to optimise the entire testing process were key to driving our client’s QA automation transformation to full throttle.