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Smart Returns: Elevating Tax Advisory Recruitment With Azure OpenAI

A global leader in tax and advisory services leveraged the expertise of TEKsystems Global Services to transform their hiring process by integrating Azure OpenAI, streamlining candidate screening and matching to deliver faster, more accurate results.

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Results

  • 30%–50% reduction in hiring process time
  • Improved candidate experience and recruiter productivity
  • Enhanced screening accuracy
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Key Integrations

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How a Global Tax Advisory Firm Transformed Recruitment With Azure OpenAI

As a large enterprise with locations all over the world—in this case, the U.K.—our customer partnered with TGS and Microsoft to modernize their recruitment operations. Recognizing the need to enhance operational efficiency and accelerate talent acquisition, the customer took proactive steps to modernize operations. They championed the adoption of cutting-edge AI solutions, determined to reduce lengthy hiring cycles and streamline candidate evaluation.

Streamlining the Candidate Match Process

Investing in Data Security and Analysis

Demonstrating a forward-thinking mindset, the company recognized they could streamline hiring cycles and improve the quality of matches between candidates and roles. By proactively identifying these challenges, the customer took the initiative to seek a smarter, technology-driven approach. Their commitment to innovation drove the transition away from manual resume screening—which was time-consuming and could overlook top talent—and toward a streamlined, cost-effective process. This enhanced the quality of hires while upholding the highest standards of compliance and data security.

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Azure OpenAI-Powered Hiring Portal for Automated Screening

Implementing a Scalable Cloud Architecture With Azure OpenAI Integration

Based on our customer’s unique goals, the TGS team implemented a scalable, Azure-based hiring portal powered by OpenAI, designed to support future growth and evolving business needs. This platform automates resume analysis and optimizes candidate-job alignment, positioning the customer for continued growth and success in a rapidly evolving industry—an innovative approach to match the reputation of our customer.

TGS leveraged Microsoft’s End Customer Investment Funds (ECIF) to deliver a minimum viable product (MVP) that included a deep-dive analysis, UX wireframes and architecture validation. The solution featured automated resume extraction and summarization using Azure OpenAI, a recommendation engine for precise candidate-job matching, and a scalable cloud architecture. This enabled recruiters to focus on strategic tasks and make faster, data-driven decisions.

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30%–50% 
Reduction in hiring process time

Custom AI Application for Resume Analysis and Candidate Matching

Delivering 30%-50% Reduction in Hiring Time and Cost Per Hire

TGS developed a custom application for the customer to summarize resumes, match skills to specific roles and generate tailored recommendations. The result: reduced time and cost per hire, as well as improved quality of new hires. The integration of Azure OpenAI into the business boosted efficiency and demonstrated the potential effectiveness of this tool in additional applications, enhancing the potential for future growth.

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Improved candidate experience and recruiter productivity

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Enhanced screening accuracy

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Real-World Results

Our engagement achieved measurable improvements by integrating Azure OpenAI into the hiring process:

  • Approximately 30% to 50% reduction in hiring cycle time through automated resume screening and candidate matching
  • Enhanced recruiter productivity, allowing teams to focus on strategic decision-making
  • Improved candidate experience and satisfaction, thanks to faster application processing and personalized job recommendations
  • Greater screening accuracy, ensuring the best-fit candidates are surfaced quickly
  • Scalable architecture built on Microsoft Azure and Azure OpenAI, enabling future enhancements and expansion across business units
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