30+
IT infrastructure consultants deployed
100%
On-time delivery of superannuation programme
15+
Years of global partnership
OWNING CHANGE IN FINANCIAL SERVICES
Our client is a market-leading investment management firm, offering a wide range of investments, retirement savings, and financial advisory services to millions of customers across the globe.
The challenge:Building a Rock-Solid Infrastructure
As part of their multi-year digital transformation roadmap, our client’s Australian operations needed to deliver several business-critical initiatives. This included the launch of their superannuation business and the modernisation of their personal investment platform – both of which were key long-term growth drivers.
Delivering these complex enterprise-scale initiatives on time and on budget was a daunting proposition. With limited in-house capacity and capability, our client needed to urgently ramp up their investment operations team and bring in IT infrastructure experts.
Our proposal:Investing in the Right People
TEKsystems has been a long-standing and trusted resourcing partner to our client, supporting them in North America and Australia for 15+ years.
Our in-depth knowledge of their business and the key drivers behind the launch of their superannuation programme was pivotal in our ability to craft a tailored EVP to attract top talent within the financial services sector. At the same time, the flexibility to quickly ramp up and down as project requirements and delivery timeframes changed was a vital cog in our solution.
Through our continuous communication and high-touch post-placement service, TEKsystems worked closely with key project stakeholders to maximise consultant performance and retention, ensuring the timely fulfilment of critical milestones.
Real-world Results
TEKsystems deployed 30+ skilled infrastructure consultants on-site at our client’s Melbourne location. This included Linux Engineers, Windows Engineers, Network Engineers, DevOps Engineers, and L1/L2 Support Specialists, who were tasked with supporting different BAU and project-focused teams.
Our consultants’ innovative technical inputs enabled our client to accelerate the adoption of cloud-based solutions, upgrade their IT infrastructure and security mechanisms, and integrate new tools within their technical ecosystem without facing compatibility issues. In addition, the ability of our consultants to quickly troubleshoot ad-hoc issues and provide a seamless round-the-clock service was instrumental in ensuring that the trade floor function operated smoothly.
By facilitating strong cross-functional synergies, our consultants were able to bridge any communication gaps and ensure stakeholder alignment. This was a critical success factor behind the on-time delivery of the superannuation programme. As a result, our client has successfully diversified their service offerings, unlocked new revenue streams, and strengthened their position as a market leader within the investment management space.