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Course Code

MQ711

Duration

9 Days over 3 Months, 63 PDUs

Pre-work:
  • Reading assignments from PMBOK
This 9-day program, delivered one week a month over three months, provides practical application of project management disciplines. A cohort of 20 participants begins the program by assessing their knowledge of project management to capture a learning baseline. At the end of each week, participants are challenged to apply new concepts through on-the-job assignments. Week 1 concentrates on solidifying PMI® concepts and disciplines as well as examining individual learning and communication styles. Each subsequent week then begins with a meaningful lessons learned dialogue about the assignment value and learning. Topics become more advanced throughout the program, concluding with formal business case presentations. There is an option to include company-specific scenarios, methods, templates and techniques.
This workshop is designed for program managers, project managers, project coordinators and team leaders responsible for leading, communicating, negotiating, problem solving and influencing the organization.
Upon completion of this course, participants will be able to:
  • Practice the application of best practice project knowledge and consistent processes
  • Be successful in carrying out projects within the enterprise structure
  • Apply best practices and industry trends in project management 
  • Build a consistent set of project terminology 
  • Continuously improve soft skills through critiques and new behavior exploration
  • Reflect on leadership behaviors and their impact on project success 
1. Program Overview and Project Basics

a. Leadership kick-off and expectations

b. Program agenda, assignments, logistics and materials

c. Project Management Competency Self-Assessment

d. Common terms and definitions compared to organization reality


2. Initiating and Planning Processes
Activity: Project Management Self-Assessment results
Key Concepts in Project Management

a. The value of project management and the Capability Maturity Model (CMM)

b. Common terms and definitions

c. Understanding the competing constraints

d. Knowledge areas and process groups – the foundations of PM

e. Critical documents used during Project Initiation

f. Project Identification and Justification

g. Activity: Create Project Overview and Justification Document


3. Scoping the Project

a. Stakeholder Management

b. Activity: Stakeholder Mapping )

c. The Scope Statement

d. Requirements, Deliverables, Assumptions, Constraints

e. Activity: Develop a Scope Statement


4. Personal Profile Preview

a. Understanding the differing styles using the DISC model

b. Adapting your style to others to enhance collaboration

c. Activity: Communication style profile results


5. Listening Skills

a. Listening Filters and Blocks

b. Hands-On Exercise: Listening Self Assessment

c. What Gets In the Way?

d. Specific Skills That Make You Better

e. A Listening Model

f. Hands-On Exercise: Practice using the critical skills


6. Questioning Techniques

a. Hidden vs. Obvious needs

b. Open Ended and Closed Ended Questions

c. Power Questions for Information, Impact and Value

d. Features, Advantages and Benefits

e. Hands-On Exercise: Practice asking and sequencing questions for improved results


7. Negotiating Principles

a. Win-win Negotiating

b. Hands-On Exercise : Let’s Try It

c. Using a Six Step Model

d. Hands-On Exercise: Let’s Practice

e. Hands-On Exercise: Difficult Negotiations

f. Critical Skills That Lead to Success

g. Understanding Interests and Positions

h. Creating Your BATNA

i. Hands-On Exercise: Final Negotiations


8. Planning Processes, continued

a. Work Breakdown Structure and Decomposition

b. Demonstration Activity: Work Breakdown Structure

c. Activity: Case Study Decomposition

d. Estimating Techniques

e. Activity: Estimating Using Weighted Average

f. Resource Planning, RACI

g. Activity: Planning Resources for the Case Study

h. Sequencing, Scheduling and Critical Path

i. Demonstration Activity: Sequencing to Create a Network Diagram

j. The Critical Path

k. Activity: Forward and Backward Pass to Identify Critical Path

l. Project Cost Management

m. Risk Management

n. Activity: Risk Planning


9. Project Execution Techniques

a. Organization Planning and Process Assets

b. Interpersonal Skills Needed for Success

c. Communications Planning

i. Technology Considerations

ii. Message vs. Medium

iii. The Communication Plan

d. Procurement Processes

e. Quality Management

f. Managing Motivation

g. Activity: Engage People


Homework:
  • Reading Assignments from PMBOK® 
  • Application of communication style on the job

WEEK TWO

1. Reality Check

a. Review Assignments and Readings

b. Debrief on application of communication style on the job


2. Monitoring and Controlling

a. Managing Scope, Cost, Schedule and Risk

b. Project Change Control

c. Activity: Change Request

d. Discussion: Why Things Change & What to Do (optional)


3. Closing the Project

a. Defining “Finished”

b. Transfer from Project to Operations

c. Project Closeout

d. Activity: Lessons Learned


4. Taking Over an Existing Project

a. Why assign a new PM?

b. Pitfalls

c. Due diligence

d. Create a written report

e. Team Exercise: Take over a project, create and present the written report to the stakeholders


5. Risk Management

a. Risk principles

b. Stepping through the risk processes

c. Evaluating risk tolerance

d. Team Exercise: Practicing the steps to good risk management


6. The Business Case

a. Understanding and calculating ROI

b. Collecting the right data to validate ROI

c. Converting benefits to dollars

d. Cost components of the business case

e. Payback, Net Present Value and Internal Rate of Return

f. Team Exercise: Calculating ROI, NPV and Payback


7. Project Portfolio Management

a. What it is, benefits, objections

b. Steps to implement

c. Portfolio Management – a phased approach

8. Politics

a. Is it bad or natural?

b. Influence

c. Tactics

d. Survival for the PM

e. Strategies to manage

f. Team Exercise: Stakeholder Analysis


9. Critical Chain and Estimating

a. What is Critical Chain?

b. Theory of Constraints

c. Critical Chain scheduling

d. Team Exercise: Developing Critical Chain estimates and building the buffer

e. Estimate definition and purpose

f. Errors and estimate accuracy

g. Estimate attributes and influencers


10. Earned Value

a. What is it?

b. How does it work?

c. The terms and the formulas

d. What it will take to really make it work

e. Team Exercise: Calculating cost and schedule variance

f. Determining when and how value will be earned

g. Forecasting with Earned Value

h. Team Exercise: Building the Performance Management Baseline


Homework:
  • Reading Assignments from PMBOK® 
  • On the job application of advanced topic learning

WEEK THREE

1. Reality Check

a. Review and debrief on homework assignments

b. Application of advanced topics learning on-the-job

c. Selection of business case situation


2. Project Managers as Leaders

a. Leadership Competencies from PMBOK

b. Professional Responsibility


3. Presentation Platform Skills

a. Overview

b. Difference between presenting and facilitating


4. Building Credibility and Acceptance

a. Managing your first impression

b. Activity: Benchmark presentations – each participant will be amazed at the progress they make in two short days and this video will be the proof

c. Major types of presentations

d. Techniques used to influence your audience


5. Targeting Your Audience with the Right Content – Planning and Preparation

a. Audience analysis – one size does not fit all

b. Key ingredients to a great presentation

c. Planning and organizing the content – The Seven Step Process

d. Visuals for continuity and flow – not a crutch


6. Working Effectively with your Audience

a. Identifying typical audience characters

b. Techniques to be more effective

c. Discussion: Real life audiences


7. Platform Skills

a. Activity: Eye contact

b. Posture/gestures

c. Voice

d. Small group presentations

e. Media interaction


8. Handling Questions

a. Activity: Questions and Answers


9. Logistics of your Presentation

a. The room: seating, size, distractions

b. Audio/visual equipment

c. Lighting

d. Time to prepare


10. The Concept of Value

a. Characteristics of Value Propositions. Why bother?

b. Value is Not Features, Advantages and Benefits

c. Activity: Features, Advantages and Benefits


11. Writing the Value Proposition – The Message of Value

a. The Audience Perspective

b. Steps to Writing a Value Proposition

c. Activity: Writing a Value Proposition

d. Quantifying the Value

e. Working Deals form the Business Partner’s Perspective


12. Develop the Business Case

a. Discussion: What Makes Us Think We Can Succeed?

b. Three Primary Drives Behind the Business Case

c. Discussion: The Business Case - When, Why and How?

d. The Content of the Business Case

i. The Problem Defined

ii. Assumptions, Constraints

iii. Risk Management

iv. Options Analysis

v. The Financials

e. Document Approach & Implementation Strategy


13. Final Presentations

a. Activity: Team and individual presentations

b. Interruptive coaching and feedback

c. Group discussion: formula for success

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