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United States

Managing Multiple Generations

Course Code

MQ724

Duration

1 Day

None

This course provides a model for creating relevant and positive engagement strategies designed to leverage leaders’ strengths in effectively managing each generation. There are currently four generations operating in today’s workforce. Contemporary managers and leaders must juggle both the needs of the organization, with the varying strengths and weaknesses of generational groups.

Special attention is paid to developing approaches tailored to increase productivity through harnessing the power and special attributes of each group.

This course is based upon active learning, with rich, interactive exercises and applied experiences.

Outcome:
Improved leader to employee interaction resulting in higher workforce retention, enhanced attraction and recruitment, and improved talent management.

This course is designed for any supervisors, managers, or leaders.

Upon completion of this course, participants will be able to:

  • Recognize differences between the four generations represented in today’s workforce
  • Apply a model and framework for working with, and engaging all generations
  • Determine specific strategies for attraction and retention
  • Apply different management approaches
  • Use leadership skills to manage each generation
  • Develop an action plan for bridging the generation gaps 
Multigenerational quiz
Understanding life stages of 20 -70 year olds
Learn to create a motivating environment
How to motivate different generations
Communicate to multi generations
Enhance multigenerational engagement
Effectively manage multi generations
Recognize the 7 attributes of a leader
Win the talent war
Importance of work-life balance
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