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Course Code

MQ210

Duration

1 Day

None

This course provides an introduction to negotiation on a collaborative approach. Participants identify their negotiation styles, and identify reasons why the competitive style is often used. Participants learn a Four Point Collaborative Model that includes how to identify the other party’s wants and needs, specific communication techniques, how to brainstorm, and other relevant negotiation issues. Role-play, videos, and other exciting activities are used in this course.

This course is designed for anyone.

Upon completion of this course, participants will be able to:

  • Identify their negotiation style
  • Discover the mindset of a negotiator
  • Uncover several “negotiation busters”
  • Learn the Four Point Collaborative Model
  • Differentiate between wants and needs
  • Learn how to explore options
  • Identify the importance of preparing for the “what-ifs”
Please refer to the Learning Objectives.
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