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Information Technology Infrastructure Courses

Polestar ITSM Simulation Group Training

Our Polestar training covers the core process areas of ITSM. It can be tailored to focus on specific process areas relevant to your current ITSM journey.

ITIL® Foundation Course

ITIL® foundation course prepares participants to pass the ITIL Foundation Exam to earn their certification.

ITIL® Practitioner Certificate Training Course

Learn IT service management concepts with a CSI approach to earn your ITIL practitioner certificate.

ITIL® Service Transition Training Course

Our training helps you earn the ITIL® Service Transition certificate in IT service management. Completion of all units required to pass the exam.

ITIL® Service Strategy Training Course

ITIL® Service Strategy course is for IT professionals seeking an understanding of the concepts, processes, functions and activities involved.

ITIL® Service Operation Training Course

The ITIL service operation training course is an intro to service operation principles, processes, activities, implementation and challenges.

ITIL® Service Offerings & Agreements (SOA) Training

This course is intended for individuals who need an understanding of the ITIL® Service Offerings and Agreements aspects of the ITIL® Core Lifecycle.

ITIL® Service Design Training Course

The service design course is for individuals seeking the ITIL Expert in IT Service Management or the ITIL Expert in IT Service Management.

ITIL® Release, Control & Validation Training

ITIL release, control and validation training course will cover management level concepts and core information of the activities and techniques.

ITIL® Planning, Protection & Optimization Training

Our ITIL training course offers management level concepts and core information and techniques within planning, protection, and optimization.