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Course Code

MQ842

Duration

2 Hours

None

Two-hour executive awareness webinar.
This course is designed for IT and business executives responsible for setting the strategy and business objectives of their organization.
The ITIL Executive webinar course provides just the right level of information needed for senior-level managers to appreciate ITIL and draw-up plans for its strategic adoption in their organization.
Introduction to ITIL Service Management
The ITIL Service Lifecycle
Processes and Roles in the Service Lifecycle Phases
Changes with ITIL V3
Executive Overview
ITIL Logo

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited.
All rights reserved.

The Swirl logoTM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited.
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