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People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy more than 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals–while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.
MONTREAL, QC – December 29, 2010 – TEKsystems Global Services Canada today announced findings from its quarterly IT and Talent Survey among Canadian IT leaders.
IT contracting in Canada is on the rise relative to other North American markets, with nearly 50% of Canadian respondents indicating increases in IT project needs and IT hiring over the next six months. This is in contrast to 41% of the respondents citing the same in the United States. According to Executive Director of TEKsystems' Montreal Solution Centre, Charlie Hall, “We are seeing a shift in that CIOs seem to be moving toward more variable-based or flexible workforce models to get work done. As we emerge from this recession, our clients are seeking the ability to ramp projects up and down quicker than ever as demands increase.”
Survey data shows IT workers will be in high demand to support the continuous flow of expected project needs moving into 2011. Of the most challenging projects, Enterprise Architecture tops the list with 55.9% of Canadian respondents rating the difficulty a seven or above, on a one to 10 scale. More than half of respondents also rated Business Process Engineering, Business Intelligence, Network Architecture and Database Administration a seven or higher in terms of difficulty to staff and manage. “Limited supply of certain technical professionals is just one factor that makes these projects a challenge for our clients,” shares Hall. “IT leaders are also challenged to find partners that possess applicable industry knowledge, a high degree of business acumen and have the chemistry to fit into their culture,” comments Hall.
Given the increased focus on IT initiatives to drive business value, IT leaders will need to conduct intense and proactive workforce planning exercises to ensure they can support business goals. However, according to the survey, 52.2% of Canadian respondents indicated feeling only "somewhat prepared" to handle an increasingly competitive labor market. “To obtain the right skill sets when and where they need them, many businesses are realizing the value of partnering with an IT services provider that can deliver project-based or outsourcing solutions with an underlying competency in attracting and retaining large numbers of quality IT resources,” said Hall.
IT leaders say they plan to maintain (50%) or increase (36.5%) their current level of IT outsourcing; and nearly 80% of respondents expect to maintain or increase offshore and near-shore IT services moving into 2011. “More often, we’re seeing IT leaders make the decision to outsource based on criteria that extends beyond cost benefits. They are thinking about the degree of complexity they want to maintain versus offload. They are also thinking about which providers can be a true partner, building customized solutions and delivering results through teams of qualified IT professionals,” said Hall.