Managed Service Programme (MSP) Support
We Know Talent: Managed Service Program (MSP) Support
What happens when the world’s top IT talent source partners with a managed service program (MSP)?
- Active communication: high response rate
- Extraordinary candidates: high fill rate
- Rapid turnaround: low time-to-fill rate
- Diversity mindset: marketplace diversity expertise and diverse supplier partnerships
Our global managed service program support team understands talent. We’ve been matching the right people with the right opportunities for more than 40 years. Our managed service support team works with MSPs to support end customers and fulfill their talent needs.
In It With You
IT talent has never been in higher demand. The need will only continue to grow. As a company rooted in talent solutions, we know what goes into finding talent with the ideal skills and mindset to contribute from day one. And we can do that—at scale.
As a managed service provider partner, here’s what we bring to the table:
- Engagement: Our world revolves around MSP customers.
- Operations: Customers have direct access to a dedicated point of contact.
- Delivery: We prioritise rapid response along with quality service.
Our Managed Service Program Capabilities
Our unrivalled network covers 81% of the IT workforce and connects us personally with hard-to-find talent. Our managed services program is focused on one thing—supporting you. Expect superior service, streamlined communication and executive buy-in. We succeed only when you succeed.
We’re here to serve you. Our specialised MSP support team is committed to making your job easier. We funnel communication through a singular point of contact with an executive escalation point. With the right people in place, we can quickly scale teams based on skill level and need. Our MSP partner program specialises in upskilling, reskilling and future-proofing the workforce.
We live and breathe data analytics, metrics, scorecards and labor market analytics. Our managed service program support team provides end-to-end service, responsible for engagement, operations and delivery. Proactive feedback so we can improve in real time? Yes, please. Ongoing monitoring helps us get ahead of the scorecard while our existing framework ensures compliance.
Marketplace Diversity Solutions
Employees perform best when they can be their authentic selves. We prioritise creating inclusive workplaces. Our marketplace diversity solutions deliver equitable strategies that align with your organizational needs, whether you’re seeking rising talent programs, upskilling workshops or retention strategies within your programs.