Digital Workplace Services
Evolve the anywhere-office
What if everyone could do everything from everywhere? Turns out, they can.
Your business is powered by productive employees, seamless user experiences and continuous operational improvement. Support your business transformation with a frictionless, secured digital work experience from anywhere, on any device.
From an omnichannel support experience to modern endpoint management, maximize productivity and minimize user disruption to propel your modern workforce into the future.
In It With You
Transform digital workplace services and empower employees to drive your business forward. We deliver flexible, tailored, end-to-end solutions to keep your workforce engaged and productive. With an innovative approach centered around exceptional user experiences, we’ll help you:
- Equip your workforce with anytime, anywhere access and support for applications and company data stored and secured in the cloud
- Improve call deflection and reduce end-user downtime and frustration with self-help and self-healing technologies
- Anticipate and proactively solve problems before they disrupt your workforce
- Seamlessly provision, manage and secure endpoint devices and systems—reducing high-value employee workload and excessive support tickets
- Deploy progressive automation and orchestration solutions to reduce risk and total cost of ownership
- Cut costs and inefficiencies tied to disparate services, providers and technologies
At a Glance
By the Numbers
2.2M+
end users supported across 57 countries
7
global delivery centers supporting 38 languages
customer satisfaction
Our Capabilities
The unique challenges of your business, culture and industry require custom solutions—all while prioritizing end-user satisfaction, productivity and cost savings. Leveraging our full-stack expertise and industry-leading technology partnerships, you will innovate, automate and reimagine end-user experiences that inspire.
Digital Service Desk
Energize your workforce. Through an omnichannel experience, backed by best-in-class UX support platforms and ISO 27001-certified global solution centers, your workforce can drive productivity, resolve end-user issues and boost incident resolution—all in a hybrid environment. Simplify to a single point of entry for all end-user support, collaboration and productivity using Microsoft Teams and NICE inContact CXone cloud. Pairing ServiceNow with our automation capabilities will provide a seamless enterprise channel to reduce total cost of ownership while never compromising on providing an excellent end-user experience.
Application Support
Whether it’s application administration, persona-based management, troubleshooting, reporting or end-user training—we’re here to help. Together, we’ll enable your high-value workforce to be creative and productive.
Endpoint Modernization
Wherever you are in your endpoint maturity journey, we’ll help you transform and maintain your environment. By working with our certified deployment architects, we can help boost end-user satisfaction and productivity by automating and standardizing your endpoints in a centralized environment. Take advantage of evolving technology with our world-class service that can help reduce costs, drive down technical debt and meet changing business demands by using high-ROI roadmaps and budget plans.
Deskside and Deployment
From deskside support to end-to-end hardware depot and logistics for any business scenario, we help you accelerate efficiencies at scale. Tackle full asset life cycle management through security control, inventory management and walk-up repair centers. Global and mobile, we’re able to scale and accelerate to get the job done.
AI Powered Productivity
As a Microsoft Solutions Partner, we offer a range of services and solutions to help customers implement, adopt and optimize Microsoft Modern Work solutions. Whether you’re looking to build and execute a roadmap for your Microsoft 365 migration or need ongoing support for your cloud productivity environment—we’ll help you integrate solutions that meet your needs and empower your employees.
Our Approach
How We Do It
Our Technology Partnerships
In Good Company
We work side by side with you to fully leverage our relationships with the world’s leading technology companies so you can reap the benefits of best-in-class implementation, integration and support—making the most of your technology investments and powering next-gen innovation.
Interested in speaking with TEKsystems?