TEKsystems® Technology Deployment Services
We offer varying degrees of service ownership to provide you with the precise level of deployment support needed to meet your goals. Our focus areas include:
We support large IT hardware and software deployments for clients facing logistical and scheduling challenges. With over 100 locations, TEKsystems is uniquely positioned to support most geographically dispersed locations with local resources. We also provide next day end-user support to minimize the impact on client support teams.
EMV Chip Technology
TEKsystems manages the replacement and upgrade of credit card readers / PIN pads to support the use of EMV (Europay, MasterCard® and Visa®) technology in combating counterfeit fraud. As retailers move to adopt chip-enabled point-of-sale systems by Oct. 2015, we are able to remove old readers, upgrade payment applications and replace equipment.
TEKsystems supports our clients in overcoming the challenges associated with enterprise-wide Microsoft upgrades. We provide SCCM software distribution tool configuration to support Windows® 7-compliant application distribution. As a Microsoft Gold partner, our Microsoft deployment services are backed by a team of certified experts.
TEKsystems packages applications utilizing MSI or APP-V standards at our facility in Texas. Using proprietary tools and a clean build process, we produce quality packages that work with any commercially produced software distribution tool.
We offer comprehensive active directory services including scheduling and producing migration plans, evaluating active directory environments to be migrated, customizing a migration process, preparing users for migration, resolving migration failures and providing post-migration user support.
TEKsystems seamlessly interfaces with our clients’ ticket management systems to provide resolution information for end-user, desk-side support across multiple locations. We provide consistent processes over many locations, resources and accountability for meeting IT desktop support productivity goals.
TEKsystems supports clients in building high-performance teams and measuring team productivity. We assist in resource selection, onboarding, knowledge management, resource management, contract management, deliverable management and resource capacity planning.
How We Drive Business Outcomes
Proven Logistical Expertise
We manage IT logistics and mitigate business disruption while increasing the speed at which you can deploy technology. Through our National Logistics Office, we centrally coordinate the sourcing, screening and deployment of qualified resources in each local market. Our PMI-certified management team oversees project execution and our Service Management Portal allows for online collaboration, document sharing and status reporting.
Superior Project Management
With more than a decade of experience successfully delivering thousands of technology deployments, our customers rate their satisfaction with our services at 95 percent or greater. We utilize a customized project management methodology to deliver on infrastructure deployments. Our Project Management Office ensures consistent project governance while our project managers provide detailed reporting.
Qualified Teams at the Right Place, Time and Cost
Since IT deployment services is one of our core competencies we enable your permanent staff to stay focused on their core duties. We can scale resources up or down quickly, while maintaining quality standards thanks to our direct access to 81 percent of IT professionals. Our proven technology resource management processes help us effectively screen, onboard and retain great talent in each local market to manage schedules across geographically dispersed and logistically complex installation locations. Our integration process ensures we establish an understanding of your current operational processes and assemble a team that seamlessly fits into your environment.
Flexibility and Accountability
Your business is important to us, and we are committed to partnering with you to deliver the best outcomes for your organization. We offer an adaptable partnership to our clients; as project changes occur, we are able to adjust to your project needs and supply solutions and resources to overcome obstacles. You can rely on us to perform with the highest standards of competence and character, doing what we say we will and standing by our results.
Spectrum of Services
In addition to our Technology Deployment practice, our Infrastructure Services also include Unified Communications and Collaboration, Support Services, Information Security, IT Service Management and Data Center and Cloud. We also offer self-paced, instructor-led, virtual and blended learning curriculums through TEKsystems Training and Education Services. As a dominant leader in ITIL® training, we offer executive overviews, simulations and certifications.